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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Not a pleasant stay. There is no ice maker, grab and go breakfast is a joke. The ac/heating unit didnt keep a comfortable temp. We had to open the windows. But the biggest issue was the bed frame stuck out 4 or more inches from the end of the mattress. I hit my leg about 3 times, ended up with bruises and scrapes on both legs. With not nearly enough room to walk between the bed and the cooling/heating unit. I finally stuck my shoes on the ends to keep from hitting the metal frame.
Business response:
Dear Sandra, thank you for being our guest and for taking the time to share your feedback with us. Our goal is to provide you with comfortable accommodations and we are sorry to have let you down. Thank you for alerting us to the issue with the bed frame. We have our housekeeping team taking a closer look to be sure this is not a hazard moving forward. We hope you will consider giving us another try on a future visit to the area. Thank you for being our guest and travel well. Sincerely, Hotel Management
Business response:
Anne, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Hilary, we are delighted you had an outstanding stay at Extended Stay America and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Tom, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
Nakeya, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
DeRon, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
The attendent was nice the room was nice but no compleimentary breakfast and this wad a late christmas and anniversary night for me and hubby so i went. To get breakfast at 7 am and all that wad there was coffee i asked attendent and she said they didnt have so a little disapointed went back to room went back to sleep with hubby
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.2 star rating with 661 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.