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Extended Stay America Select Suites - South Bend - Mishawaka - South
- Hotels
- Mishawaka, IN
About this business
Location details
4715 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very neat. Well maintained and great customer service.
Business response:
Thank you for choosing Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you loved our excellent service. We appreciate your feedback and hope to welcome you back again soon. Sincerely, Hotel Management
The parking lot was all ice and it was never plowed from the last snow storm. It made walking to and from the car difficult. Breakfast really isn’t breakfast, they provide coffee and granola bars. There were no dishes or cooking supplies in the room, had to ask and then they only brought some things, 2 plates, 2 forks, 2 knives, 2 spoons, no cups, nothing else. Had to use a plate to plug the sink so dishes could be washed, had to go to the store and buy hot pads, and cookie sheet so we could use the oven. If you plan to use ... read more
Business response:
Thank you for reviewing your stay. We apologize for the disappointment you had with our kitchenware and regret the inconvenience caused. In response to your feedback, we will share your feedback with the appropriate team regarding the snow in the parking space so that they can review and action. We are also sorry our grab-and-go breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast. We do hope you will stay with us another time so we can provide you with a much more sa... read more
I like the kitchens @nd set up of my rooms. I did not like the pantry o= the| fact there \asnt a better smoking area
Business response:
We appreciate you for selecting Extended Stay America on your visit to our city. It was a pleasure to know you liked having a fully-equipped kitchen in your well-appointed room, which added comfort to your stay. However, we regret the inconvenience you had. Your four-star review is appreciated, and we look forward to serving you soon. Sincerely, Hotel Management
No complains expect my room key would stop working other then that it was good
Business response:
Thank you for choosing Extended Stay America and for letting us know your overall stay with us was pleasant. However, we regret the inconvenience you had due to the room key. We value your feedback and hope to see you again soon on your next trip this way. Sincerely, Hotel Management
Price and fine place to stay. Breakfast really wasn’t.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We hope you will visit us again. Sincerely, Hotel Management
DOUBLE BOOKED ROOM First thing is that i was sent a room someone was already occuping....then i was put in another room that wasnt to my satisfaction either. Im supervisor at Notre Dame over Housekeeping, no one is perfect when it comes to cleaning, but me, myself beleiving doing my best and make sure my customers are satisfied with my services. The room could've used vacuuming, bathroom sink had hair in it, but I stayed. The front desk clerk did apologize because she thought she had moved the guest for whatever reason. I en... read more
Business response:
Troy, thank you for being our guest. We are sorry for the isolated incident you mentioned and for the cleanliness issues you encountered in your second room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Liked the environment and room was perfect. All though needs better breakfast area. My stay was over all great.
Business response:
Thank you for your excellent review of Extended Stay America. We strive to deliver clean, comfortable accommodations combined with a pleasant environment to every guest; therefore, we are glad you appreciated our efforts. We are sorry to learn our breakfast was not to your liking. We will make a note of your feedback as we plan any changes to it. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - South Bend - Mishawaka - South
How is Extended Stay America Select Suites - South Bend - Mishawaka - South rated?
Extended Stay America Select Suites - South Bend - Mishawaka - South has a 4.2 star rating with 661 reviews.
When is Extended Stay America Select Suites - South Bend - Mishawaka - South open?
Extended Stay America Select Suites - South Bend - Mishawaka - South is open now. It will close tomorrow at 12:00 a.m.