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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not Bad Average room, clean. The free wi-fi is worse than 3G cellular data. Useless.
Business response:
Thank you for including us in your travel plans. We know how important it is to stay connected when you are away from home, so please accept our apologies for the issues with our complimentary Wi-Fi. Our maintenance team has been notified to ensure the issue is corrected. We hope this didn’t overshadow your otherwise pleasant stay and that you will choose us again in the future. Sincerely, General Manager
Best place I've ever stayed at from online booking This is the nicest hotel I have ever been to on a booking from site! Hotels.com The roo was very clean and even reading some the negative reviews on here I am shocked they would write false information or complain about petty things here and there. Our room was clean, staff was extremely nice and very welcoming. This is the place to stay with your life for sure. Location safe and secure being a mom, safe is the main focus, having my girls out on girls trip we want d somewher... read more
Business response:
Liliena, it was our pleasure having you as our guest at Extended Stay America - Springfield – South. We are thrilled to know you enjoyed all the aspects of your visit and we are overwhelmed to know you not only loved our excellent service but also your comfortable room. We hope you will choose us again whenever your travels bring you this way. Sincerely, General Manager
Business response:
Jaclyn, thank you for the four-star rating of Extended Stay America - Springfield – South. We are glad to know your stay with us was comfortable. We appreciate you being our guest and look forward to your return! Sincerely, General Manager
OK stay. It was clean enough, bed kind of lumpy and breakfast was a joke but at least there was coffee. The evening clerk at the desk was great! Good sense of humor and very helpful. The room was large, chair comfortable and tv was fine. All and all, ok place to stay and it was inexpensive.
Business response:
Patricia, thank you for the comments provided. We are pleased that you enjoyed most of your stay with us, especially your room and our front desk service. That being said, I appreciate your feedback regarding areas where we can improve. Thanks again, we hope to have the pleasure of hosting all your future visits to this area. Sincerely, General Manager
Good, bare-bones overnight stay Friendly staff, but they are understaffed. Having the front desk person leaving his post to deliver towels, roll away bed and coffee pots all while people are trying to check in is not efficient. This was not an anomaly. Have to check everything out - even coffee cups. Nothing for the kitchen in the rooms. Location is convenient to most parts of town and surrounded by all levels of restaurants.
Ok Didn't see the free continental breakfast but everything else was good
Business response:
Thank you for taking the time to share your experience. It is good to know you enjoyed your stay, but please accept our apologies that our staff did not make our grab-and-go breakfast aware to guests. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Go somewhere else if you can! Unorganized. Even though we had a reservation, the hotel worker had to go up and check to make sure the room was clean. The facility was non-smoking but there was a strong odor of cigarette smoke in the hallways. Floor in kitchenette and bathroom was sticky. Few amenities, shampoo and 1 bar of soap. No hair dryer provided.
Business response:
Thank you for being our guest at Extended Stay America - Springfield – South. We apologize for the inconvenienced you experienced during your stay. Our guests often bring their personal items from home to use in their room, so that's why our hair dryers and toiletries are available upon request at the front desk and always complimentary. I have shared your concerns with my housekeeping team in regard to the cleanliness issues in your room. I hope you will consider giving us another chance to provide you with a much better vi... read more
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.