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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good value Checked in without any problems, guy on reception was really good. Room was clean & bed comfy, pillows were a bit small but still ok. All up very good probably the best "cheap" motel I have stayed in during my 3 trips to the US in the 5 years.
Business response:
Boaty, it was a pleasure having you as our guest at Extended Stay America. We are glad to know you were impressed with our affordable rates and had a pleasant time with us. We hope to welcome you again whenever your travels bring you back here. Sincerely, Hotel Management
Business response:
Paige, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jacob, thank you for staying at Extended Stay America. We are glad to know you enjoyed everything that we have to offer. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management
Staff was very pleasant, in need of updates. Everyone was really nice. The cleanliness of the hotel may have something to do with that is in need of some updates and replacements. I think it was a clean as it could get with out replacing things. Ex. the bathroom sink faucet had a lot of hard water stains that looks gross.
Business response:
Leslie, we're sorry our hotel did not meet all your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On a positive note, we're happy you found our team cordial. We enjoyed being of your service and look forward to seeing you again soon. Sincerely, Hotel Management
Quick overnight trip We reserved a room for a last minute trip. Didn't spend much time in the room which was a good thing because we realized late that night that the TV did not work. There was also no blow dryer in the bathroom which is usually standard in all hotels. Much noise from room beside us and above us. Not excessive by their fault, just very easy to hear movement/activity in adjacent rooms.
Business response:
Mary, thank you for reviewing your stay with us. We're happy you had a good night's sleep, but we're sorry for the inconvenience you had with our in-room amenities. To ensure cleanliness of all the amenities upon check-in, brand standards require us to make these items keep at the front desk rather than leaving them in the suites, and it is readily available on request. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we... read more
Staff were very friendly and helpful. Enjoyed our stay there.
Business response:
Candi, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked our outstanding service. Thank you for taking the time out of your busy day to recognize our efforts, and we hope to welcome you again soon! Sincerely, Hotel Management
breakfast includes granola bar & Coffee sink wouldn't drain, wifi was slow , I was told there would be breakfast but it was only granola bars and coffee ,easy to check in and out
Business response:
Thanks for evaluating your stay. We are happy to read you had an overall pleasant visit and liked some aspects of our hotel. That being said, we sorry for not meeting your expectations and regret the inconvenience these caused. We are working with our team to make sure we are more consistent in our service levels. We appreciate your business and hope you will be back to see us on your next trip to our area. Sincerely, Hotel Management
Business response:
Linda, thank you for leaving us a rating. We hope to have another opportunity to welcome you back soon to our hotel. Sincerely, Hotel Management
Business response:
Cynthia, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.