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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cost effective hotel for longer stay. Manager was very accommodating of my travel circumstances. Good property location. Clean room. It worked well for what I needed, but not a luxury type property.
Friendly staff Great place with great staff. Mike is super sweet.
Business response:
We appreciate your sharing your review with us. Your positive comment about our staff is much appreciated. Mike will be informed on the excellent job he is doing. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Cheap 3* hotel For the cost, it was good for a 1-night stay, would not recommend for more than that. Took too long to check-in after the clerk insisted they were sold-out... and then he said they did have 10+ rooms. Check-out w/same clerk was just as lengthy as it seems he didn't know how to use the credit cards on the system! The hotel is smoke-free but the hallways stink like an old ashtray. The "breakfast" is coffee, a granola bar, and a muffin. No juice, tea, fruit, or oatmeal :-(
Business response:
Thank you for sharing your experience. Please accept our apologies for the inconveniences you experienced at our hotel. We will work with our staff on making sure everyone is well trained at the front desk and that odor issues are properly eliminated. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Only stayed for one night. . Only stayed for one night. Room was clean. was easy to find.
Overall it was a good experience
Business response:
The team and I appreciate your remarks. I am disappointed our grab-and-go breakfast choices were not to your liking; however, your comments about our quiet location, clean accommodations, and seamless check in/our procedures are much appreciated. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Rough stay Does not do wake up calls. 230am fire alarm went off due to some fool cooking and letting smoke into the halls. Beds are hard as a rock. On the good side the staff is very helpful and freindly. They will go out of their way to help you out. Have stayed here before and probably will again.
rude customer service
Business response:
Thank you for sharing your experience. Please accept my apology on the lack of customer service you received from our staff. The proper communication and customer service will be address to our staff to fix this issue. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.