Extended Stay America Select Suites - Springfield - South

Anonymous 

on Expedia

8 years ago

Quiet hitel Showing some age but was clean and quiet. Booked for two days, didn't know maids would not bring fresh towels, had to ask and bring used ones down. Minor detail. Would stay again. 

toolman 

on Expedia

8 years ago

Ok place Hair in bath tub. Have to swap towels at front desk. 

Nate 

on Expedia

8 years ago

You get what you pay for. I only spent $50 for a room, so with that in mind, the room was fine. However, if I had not found that deal, I would have been disappointed. There was nothing terribly wrong, but the receptionist made some unnecessary comments, the people in the room across the hall were occasioanlly noisy, the phone was missing half of its buttons, the bed was kind of stiff, and the appliances (e.g. the coffee maker) are provided after request. All petty stuff, but that's why I'm rating the hotel 3/5. 

Anonymous 

on Expedia

8 years ago

Wonderful staff. We were passing through and needed a room for one night. The hotel was extremely clean and the gentleman at the front desk was amazing. 

Emily 

on Expedia

8 years ago

It was disappointing, I've been in cheaper and sketchier places but at least they were cleaner than this room. The first room we got had a broken toilet & it was dirty. So the desk guy was nice to let us get another room, he was friendly btw, and that room too was dirty, like what do the housekeepers do? We were there just 1 night so we just kept the room. It was quiet, and some shopping areas near by . But next time we stay here I would love the room to be clean, afterall they did supposedly renovate. 

CAROLYN 

on Expedia

8 years ago

The towels in were not in good condition 

Crystal 

on Expedia

8 years ago

Short staffed The staff was nice enough to let me pay extra for early check In, but once I got into the room, there were fecal matter and urine all over the bathroom. There were also old dirty clothes from the previous people. They switched our rooms though, and gave a full refund without hesitation, said it was because they are short staffed with the maids. So although the beginning of my trip was horrible, they did what they could to make up for it, and my entire stay was free. 

CK 

on Expedia

8 years ago

very good budget option It is excellent option for a budget stay. It's clean. Stuff is professional. For 1-night stay I couldn't ask more. Except probably a hairdrier, which I use and can find in any other hotel, but not here...