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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good for the price Adequate. You have to order a set of plates, toaster, coffee maker, etc. but it is free and they bring it to your room. Walls are a bit thin and you can hear some hall noises - but overall it was an ok stay, and the price was a value.
i guess i ddnt under stand what a extended stay ho we had tuff time finding it, fortently we had the phone # & the clerk had time to answer the phone, and he talked us in. i was suprised to find the low level of service. no ice. you had to make your own. no utenticels at all in the room, no hair dryer ect, we didnot understand what aextended hotel actully was
Business response:
I want to thank you for taking the time to post a review of your stay. I apologize that your stay with us was not what you expected and that you were not informed of all the amenities our hotel offers. In response to your feedback, all of our rooms do have a fully equipped kitchen with a full size refrigerator with ice trays as well as a two burner stove top. Additionally, we provide dishes, utensils and cookware at the front desk upon request so that each guest can customize their kitchens with clean utensils to fit their n... read more
Chaotic at first then Relaxing It was great all around until we started cooking then the fire alarm went off three times, we had to stay in a smokey room, they didn't put us in a new room.
Close to home Everything was nice and clean. Staff was very nice
Business response:
The staff and I read your review and would like to thank you for writing a wonderful review about your stay. We are pleased that we were able to provide a clean and comfortable room during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
convienient Needed motel when mom had surgery, I booked here because I had stayed here before. When dad and I checked in we were given a room that had not been cleaned. We were immediately given a different room. The next morning when I checked out there was a voucher waiting for me for the trouble we had. To us it was just a mistake to the staff it was an unexcusable incident. Thank you
Business response:
I appreciate you bringing your experience to our attention. The issue with being checked into a dirty room is unacceptable and I sincerely apologized for your experience. I have met with the team to make sure this doesn't happen again. Our team is committed to satisfying our guests so we are very thankful for your feedback. We appreciate your business and we hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
couple's weekend getaway We just stopped through for some alone time and it was well worth it! staff was friendly and helpful and we were comfortable and relaxed. Just hate the channel selection...
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the friendliness of our team and that you were comfortable and relaxed for your weekend getaway. It makes a very special day to me as the manager and to my team when I can share such wonderful comments. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.