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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overnight stay with Family Dog We needed an overnight stay while our bathroom was being repaired. I never knew how hard it would be finding somewhere that accepted pets. Extended Stay advertises pet friendly, and they were. We were given a pet room with nice vinyl flooring, very smart idea on their part , and on the first floor near the outside door close to the grassy pet area. We were asked to clean up after our dog which we assume is a normal activity for pet owners. Unfortunately, that's not the case. Obviously many dog ... read more
Business response:
Thank you for taking the time to share your comments. I am glad to read how you were able to take advantage of our pet-friendly policy, yet I am disappointed other guests do not properly pick up after their pets. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
It was good fir the night breakfast was not so much it was coffee only with 3 Different item to eat Thank god their were alot to choose from fast food restaurant's
Business response:
Thank you for taking the time to share your experience. I am glad to read you enjoyed your stay and the restaurants near our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Clean, newly renovated Received better service than paid for . The room was clean and appeared renovated.
Business response:
Thank you for taking the time to share your experience. It is good to know you enjoyed our latest renovation and that you valued the cleanliness of our hotel. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
While room was very clean, common areas not so much
Business response:
Thank you for taking the time to share your experience. It is great to see your clean room accommodations were to your liking. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Shower didn't work in the room and was moved to another room where I was awakened at 1:30 in the morning to a man trying to break in my window to the hotel room. Was then up the rest of the night with neighbors partying with noisemakers until 4:00 AM. Of course it's not like I was going to sleep anyway after someone trying to break in. Though it was not the hotel's fault, it was a pretty rough stay.
Business response:
Thank you for providing us with details about your stay. Your comments regarding the issues in your rooms is very concerning. As I and the police told you this has never happen at our location and I truly sorry to have it happen to you and your family during your visit with us. I have met with the staff to report any maintenance issues so this will not happen again. The police has beefed security in our area to prevent this. I appreciate you bringing this to my attention upon your check out. I am grateful for the feedback yo... read more
Very good hotel and the staff was fantastic. I normally stay at Extended Stay of America hotels because I am sure of the quality and know exactly what to expect. I really like having a kitchen with frig, microwave, oven, and sink. The rooms are always spacious and well designed.
Business response:
I appreciate you taking the time to write such a wonderful review. We pride ourselves on providing home away from home feel, so we are happy to hear we met this goal during your stay. Thank you again for you review. We truly value your business and appreciate you choosing Extended Stay America.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.