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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very basic hotel. Breakfast is grab and go - granola bars, prepackaged muffins, fruit, and packaged oatmeal.
Business response:
Thank you for posting a review of your stay. I am glad we could accommodate your travel needs.The breakfast items that we provide are of the “grab-and-go” variety and are the standard throughout our hotels, I apologize for any inconvenience or confusion this causedWe look forward to welcoming you back in the future!
Nice The rooms were nice look just like the pictures the front desk clerk Miss Precious was very very awesome thank you so much for your assistance......
Business response:
Thank you so much for posting a review of our property. As this hotel’s manager, I’m so pleased to read that you had a great stay at our hotel. Our staff strives for excellence in service and we genuinely care about all our guests. I will share your positive feedback with Miss Precious and the rest of our staff to reiterate the positive impacts our service can have on our guest’s experience. Again, I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
elevator bad service Well our stay was good other than thr elevator was out of service for 3 days even the day of our departure. It was an inconvenience for us hauling our luggage down the stairs. Also the shower head was really leaking out from the top of it.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies for the elevator being out of service during your stay. I understand the frustration this has cause to our guests, unfortunately the part to repair the elevator needed to be ordered. I have also addressed the leaking shower head with the staff and coached them to report any maintenance issue so this will not happen again. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to ... read more
for what it is, it was nice enough. the price was right and the room was ok. nothing special but better then I expected. its next to a freeway but not so close that you can hear the cars. I recommend for those that are passing through.
Business response:
I want to thank you for taking the time to post a review of your stay. It’s great to read that enjoyed your stay with us and that you found our hotel to be a good value. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Senior Sisters Our room was exactly what we were looking for...clean and spacious with a comfortable bed. The hotel was located in an area where we felt safe at all times both inside and outside the hotel. The staff was friendly and helpful. We'd like to thank Precious, who was attending the front desk, for all of her assistance. I would describe this hotel as family and budget-friendly without the high-priced frills.
Business response:
Thank you so much for posting such a wonderful review of your stay. I’m thrilled that we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our exceptional customer service and great value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Veldig hyggelige ansatte og god service. Rommet var helt ok, men skulle ønske det var romservice hver dag, eller iallfall annenhver dag istedet for en gang i uken slik at man kan få rene håndklær på rommet istedet for å måtte hente selv i lobbyen. Ellers godt fornøyd!
Not great but not bad either Quick check-in. Corridors smelly (animals accepted). Breakfast not good and no place to eat. You need to pick it up and eat at your room. Coffee, tea, apple, cupcakes and granola bar was available. Not like Holiday Inn Express or Hampton breakfast. I had to select yes or no for recommendation. I picked 'yes' but actually i would look somewhere else first and if nothing available better then can choose this one.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel t... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.