This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Senior Sisters Our room was exactly what we were looking for...clean and spacious with a comfortable bed. The hotel was located in an area where we felt safe at all times both inside and outside the hotel. The staff was friendly and helpful. We'd like to thank Precious, who was attending the front desk, for all of her assistance. I would describe this hotel as family and budget-friendly without the high-priced frills.
Business response:
Thank you so much for posting such a wonderful review of your stay. I’m thrilled that we were able to provide you with a home away from home experience! I truly appreciate your kind comments regarding our exceptional customer service and great value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Veldig hyggelige ansatte og god service. Rommet var helt ok, men skulle ønske det var romservice hver dag, eller iallfall annenhver dag istedet for en gang i uken slik at man kan få rene håndklær på rommet istedet for å måtte hente selv i lobbyen. Ellers godt fornøyd!
Not great but not bad either Quick check-in. Corridors smelly (animals accepted). Breakfast not good and no place to eat. You need to pick it up and eat at your room. Coffee, tea, apple, cupcakes and granola bar was available. Not like Holiday Inn Express or Hampton breakfast. I had to select yes or no for recommendation. I picked 'yes' but actually i would look somewhere else first and if nothing available better then can choose this one.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel t... read more
Good Breakfast was a little disappointing but other than that a good stay.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am glad to read that you had a positive stay overall. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Ok for a quick overnight stay. We had an ok experience. There were a couple of things that could be improved upon. While the room was clean, it had an unpleasant odor like someone had been frying something in it. The toilet handle would stick and the toilet would run. The reception on the TV was awful. The complimentary breakfast was not much. They had coffee, prepackage chocolate muffins, granola bars, cereal and some not very appetizing looking oranges set up on a little counter in the small lobby with nowhere to sit. We d... read more
Business response:
Thank you for your review. I apologize that your stay was not to your expectations. Your comments were reviewed by the staff, and we will coach our staff on reporting maintenance issues in guest rooms immediately. Your feedback is very important to us, so thank you for sharing.
Short stay It was great. Just wish the water pressure was a little better.
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that your enjoyed your short stay with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.