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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Value Hotel The hotel was everything I could have wanted. It was an easy drive to STL but there were also many restaurants within 5 minutes of the hotel. It is especially good for those staying longer periods as it has facilities to cook. The desk clerk, Tara, was especially professional and pleasant to deal with. The rate was also good.
Most extended stays have dishes, glass, silverware, etc. This one had none.
smelled like an ash tray. I reserved a non smoking room, did not get one. Was not happy.
Business response:
The staff and I read your review. I apologize that we were not able to accommodate your nonsmoking room request. I will be meeting with my front desk staff to troubleshoot this issue and prevent it from happening again. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Good affordable hotel Excellent hotel for the price. Staff was extremely nice and helpful. If on a budget, I highly recommend this hotel.
Business response:
Thank you so much for sharing your experience with us. We were happy to read all the positive comments. We are glad that we could provide you with a comfortable stay and that you found our staff to be so helpful. It brightens our day to know that your stay was so pleasant. We would like to thank you again and we look forward to welcoming you back on your return trip. Happy travels to you.
nice hotel Had no wake up call and no housekeeping which was fine other than that very nice place. Had an issue with the tv mount being messed up and the front desk lady switched our room as fast as she could, i didnt ask for a new room she just gave one. Overall is a very nice hotel nice room nice staff didnt smell of smoke looked new just overall really good. Absolutely would stay again
Business response:
We would like to thank you for writing such kind comments about our hotel. We truly appreciate your comments regarding our staff and your overall stay. We are sorry that we could not provide you with all of the amenities you desired, but are glad that we were able to provide you with a comfortable stay. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Met our needs Comfortable, useful, handy location, good value. Clean, comfortable mattress with good support.
Business response:
Rick - We would like to thank you for writing a review about your stay with us. We are glad to hear that we were able to provide you with a clean, comfortable, and affordable stay. We consider our hotel our home and we want our guest to feel at home when they visit, so we are happy that we met this standard. We would like to thank you again for posting your review. We look forward to welcoming you back in the future! Happy Travels!
Overnight Great hotel for our purposes (just one brief overnight). We were very impressed with the hotel and cost!
Business response:
Thank you for your wonderful review of our hotel. We are pleased that we were able to provide a clean and comfortable room during your stay. Our team strives to provide friendly service, clean rooms and comfortable surroundings. It is so rewarding to know that we were able to do that for you and we look forward to seeing you again. Once again, thank you.
The room was fairly clean, but could have been much cleaner. The breakfast was grab and go only, so kind of disappointing.
Business response:
Thank you so much for posting a review of our property. We are sorry to hear that our level of cleanliness and grab-and-go breakfast did not meet your expectations. We are constantly striving to improve our guests' experience, so we truly appreciate your feedback. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.