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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Veldig hyggelige ansatte og god service. Rommet var helt ok, men skulle ønske det var romservice hver dag, eller iallfall annenhver dag istedet for en gang i uken slik at man kan få rene håndklær på rommet istedet for å måtte hente selv i lobbyen. Ellers godt fornøyd!
Not great but not bad either Quick check-in. Corridors smelly (animals accepted). Breakfast not good and no place to eat. You need to pick it up and eat at your room. Coffee, tea, apple, cupcakes and granola bar was available. Not like Holiday Inn Express or Hampton breakfast. I had to select yes or no for recommendation. I picked 'yes' but actually i would look somewhere else first and if nothing available better then can choose this one.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel t... read more
Good Breakfast was a little disappointing but other than that a good stay.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am glad to read that you had a positive stay overall. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Ok for a quick overnight stay. We had an ok experience. There were a couple of things that could be improved upon. While the room was clean, it had an unpleasant odor like someone had been frying something in it. The toilet handle would stick and the toilet would run. The reception on the TV was awful. The complimentary breakfast was not much. They had coffee, prepackage chocolate muffins, granola bars, cereal and some not very appetizing looking oranges set up on a little counter in the small lobby with nowhere to sit. We d... read more
Business response:
Thank you for your review. I apologize that your stay was not to your expectations. Your comments were reviewed by the staff, and we will coach our staff on reporting maintenance issues in guest rooms immediately. Your feedback is very important to us, so thank you for sharing.
Short stay It was great. Just wish the water pressure was a little better.
Business response:
I want to thank you for taking the time to post a review of your stay. It's great to hear that your enjoyed your short stay with us. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Better for Extended Stay Nice clean hotel, a little light on amenities. Easy drive to St Louis. No ice machine in the hotel so it's clearly designed for people that are staying more than one day because you have a refrigerator and you can make your own ice in your room- but for one day...just not going to happen.
Business response:
Julie - I appreciate you taking the time to write a review of your experience with us. I am pleased to read your remarks about the hotel being nice and clean. However, I am very sorry that amenities we offer did not meet your needs for a short stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 3.7 star rating with 1,513 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.