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Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
154 Regency Park, O'Fallon, IL, 62269, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Quick overnighter We made this reservation "on the fly" as we decided to stop for the night on a moment's notice. The hotel staff was very congenial and efficient. The room was exceptionally clean and comfortable. For making a reservation at a hotel/chain we had never stayed at before, we were very impressed. good value for the money, too!
Gig in Edwardsville I've stayed at this location a few times. My boyfriend had a gig in Edwardsville. This is usually the reason I stay at this location. I will say that this was my first time seeing a pets on the premises. Although I didn't hear the dog barking at all I just wasn't a fan of having pet's in a hotel.
Business response:
I wanted to thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that it was not explained to you upon check in that we are a pet friendly hotel. Your comments were reviewed by the staff, and we will coach our front desk staff to make sure it is explain we are pet friendly hotel upon check in. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay America O'... read more
OK stay for one night. We chose this hotel because of its price, high ratings, and pet friendliness. Overall I found the stay to meet our needs, with just a couple minor things - heater was a little quirky and the buttons didn't seem to be fully functional, there was a weird smell when we entered the room (maybe it was once a smoker's room, even though it was supposed to be non-smoking), and the breakfast was lacking compared to other Extended Stays we had stayed in the previous week. Other things to note - overall friendly ... read more
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments about friendliness of staff. We apologize that your room heater made noise and the buttons not functioning properly, also the weird smell in your room during your stay. Your comments were reviewed by the staff, and we will coach and retrain my team to identify these issues so we can correct this before a guest checks in to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for ... read more
Lots of things near by I was very pleased with everything. Desk clerk gave us a great BBQ place to eat about a mile away. Clean friendly and everything you want on a night stay while traveling. I would highly recommend. Kitchens are available as well.
Great place just needs hair dryers The place was great we loved it. Only issue, there was no hair dryer in the room. We went down to the front desk got one and was told to bring it back ASAP
Area of my shopping I would recommend this hotel to anyone who is looking for a clean and convenient place to stay. I was completely satisfied with the convenience of location, cleanliness of the room and friendliness of the hotel staff. I was offered a very reasonable rate and I will always check with this hotel when I need a room in the area.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our location, cleanliness of the room and the friendliness of our staff. It makes a very special day to me as the manager and to my staff when I can share such wonderful comments. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.