This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK stay for one night. We chose this hotel because of its price, high ratings, and pet friendliness. Overall I found the stay to meet our needs, with just a couple minor things - heater was a little quirky and the buttons didn't seem to be fully functional, there was a weird smell when we entered the room (maybe it was once a smoker's room, even though it was supposed to be non-smoking), and the breakfast was lacking compared to other Extended Stays we had stayed in the previous week. Other things to note - overall friendly ... read more
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments about friendliness of staff. We apologize that your room heater made noise and the buttons not functioning properly, also the weird smell in your room during your stay. Your comments were reviewed by the staff, and we will coach and retrain my team to identify these issues so we can correct this before a guest checks in to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for ... read more
Lots of things near by I was very pleased with everything. Desk clerk gave us a great BBQ place to eat about a mile away. Clean friendly and everything you want on a night stay while traveling. I would highly recommend. Kitchens are available as well.
Great place just needs hair dryers The place was great we loved it. Only issue, there was no hair dryer in the room. We went down to the front desk got one and was told to bring it back ASAP
Area of my shopping I would recommend this hotel to anyone who is looking for a clean and convenient place to stay. I was completely satisfied with the convenience of location, cleanliness of the room and friendliness of the hotel staff. I was offered a very reasonable rate and I will always check with this hotel when I need a room in the area.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our location, cleanliness of the room and the friendliness of our staff. It makes a very special day to me as the manager and to my staff when I can share such wonderful comments. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Not cleaned enough The room was not vacuumed and trash can under the kitchen sink was full and was not emptied. Wondered even the sheet was changed. Checked in 2 A.M for a night stay and thus did not have time to complain.
Business response:
Anna - Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed in making that happen. As this hotel’s manager, I can assure you that I have taken steps to retrain our housekeeping staff to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We would love to have another chance to provide you with a better experience the next time you're i... read more
Not that far I took a vacation out to St. Louis. It was far enough away from the town where there wouldn't be much noise but close enough to get where I wanted to go in a short amount of time. The price was great as well. Def. would stay here again.
Business response:
Heather - Thank you so much for posting a review of our property. I truly appreciate your positive comments regarding our location, and our affordable rates. We are thrilled that we were able to provide you with everything that you needed for your vacation. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.