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Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
154 Regency Park, O'Fallon, IL, 62269, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The room was nice and clean the location was great the only down side was that you have to stay for 7 days in order for your room to be cleaned you could get fresh towels if you took the dirty ones to the front desk other than that it was a wonderful stay
Business response:
The staff and I read your review. I am so glad that you liked your clean room and our hotel's location. Still, I’m sorry that our housekeeping policy did not meet your expectations. This is something that is upheld at all of our property's, but we will keep your feedback in mind as we continue to make improvements to our offerings. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Very convienant and cheap. Very good. Clean
Business response:
Thank you so much for posting a review of our property. It is so rewarding to read that you had a very good experience. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Great short term stay hotel with reasonable prices I thought that the day clerk was just adorable with the way she greeted everyone. She gave great customer service.
Business response:
Thank you for your positive comments regarding our front desk staff. We are very pleased to read that we provided you with excellent customer service. The staff and I would like to thank you again and we look forward to seeing you in the future, should your travels bring you back to our area.
Clean and quiet Asked for a 3rd floor room which we got. Even though hotel was full it was nice and quiet. Would stay there again.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Again, thank you for the comments. We look forward to welcoming you back in the future.
very friendly staff I believe when we checked in the girl at the desk's name was Autumn. We had driven from Brookfield, Illinois and had stopped at a Wendy's 2 hours into our trip and I left my purse at that Wendy's. Autumn, was the most kindest concerned person and she got on that computer and searched for Wendy's locations for us because we didn't know the town we were in when we stopped. I believe she spent the better part of a half hour helping me track down phone numbers and was just the kindest person ever!!!
Business response:
The staff and I appreciate the kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided, especially Autumn. Again, thank you for the comments. We look forward to welcoming you back in the future!
ok hotel ok staff very good a bit noisy but not the worst i have stayed in
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments our staff; however, we apologize that you were disturbed by noise during your stay. I can assure you that we are looking into this issue and devising an action plan for handling it in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope we have the opportunity to see you again in the future.
It was what it was People were lovely the room was fine. I got what I paid for.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your visit. Thank you for choosing Extended Stay Hotels. We look forward to seeing you again, should your travels bring you back to our area.
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.