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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great short term stay hotel with reasonable prices I thought that the day clerk was just adorable with the way she greeted everyone. She gave great customer service.
Business response:
Thank you for your positive comments regarding our front desk staff. We are very pleased to read that we provided you with excellent customer service. The staff and I would like to thank you again and we look forward to seeing you in the future, should your travels bring you back to our area.
Clean and quiet Asked for a 3rd floor room which we got. Even though hotel was full it was nice and quiet. Would stay there again.
Business response:
Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Again, thank you for the comments. We look forward to welcoming you back in the future.
very friendly staff I believe when we checked in the girl at the desk's name was Autumn. We had driven from Brookfield, Illinois and had stopped at a Wendy's 2 hours into our trip and I left my purse at that Wendy's. Autumn, was the most kindest concerned person and she got on that computer and searched for Wendy's locations for us because we didn't know the town we were in when we stopped. I believe she spent the better part of a half hour helping me track down phone numbers and was just the kindest person ever!!!
Business response:
The staff and I appreciate the kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided, especially Autumn. Again, thank you for the comments. We look forward to welcoming you back in the future!
ok hotel ok staff very good a bit noisy but not the worst i have stayed in
Business response:
Thank you for providing us with details about your stay. We appreciate the kind comments our staff; however, we apologize that you were disturbed by noise during your stay. I can assure you that we are looking into this issue and devising an action plan for handling it in the future. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope we have the opportunity to see you again in the future.
It was what it was People were lovely the room was fine. I got what I paid for.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your visit. Thank you for choosing Extended Stay Hotels. We look forward to seeing you again, should your travels bring you back to our area.
Quick overnighter We made this reservation "on the fly" as we decided to stop for the night on a moment's notice. The hotel staff was very congenial and efficient. The room was exceptionally clean and comfortable. For making a reservation at a hotel/chain we had never stayed at before, we were very impressed. good value for the money, too!
Gig in Edwardsville I've stayed at this location a few times. My boyfriend had a gig in Edwardsville. This is usually the reason I stay at this location. I will say that this was my first time seeing a pets on the premises. Although I didn't hear the dog barking at all I just wasn't a fan of having pet's in a hotel.
Business response:
I wanted to thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that it was not explained to you upon check in that we are a pet friendly hotel. Your comments were reviewed by the staff, and we will coach our front desk staff to make sure it is explain we are pet friendly hotel upon check in. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing Extended Stay America O'... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.