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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Met our needs Comfortable, useful, handy location, good value. Clean, comfortable mattress with good support.
Business response:
Rick - We would like to thank you for writing a review about your stay with us. We are glad to hear that we were able to provide you with a clean, comfortable, and affordable stay. We consider our hotel our home and we want our guest to feel at home when they visit, so we are happy that we met this standard. We would like to thank you again for posting your review. We look forward to welcoming you back in the future! Happy Travels!
Overnight Great hotel for our purposes (just one brief overnight). We were very impressed with the hotel and cost!
Business response:
Thank you for your wonderful review of our hotel. We are pleased that we were able to provide a clean and comfortable room during your stay. Our team strives to provide friendly service, clean rooms and comfortable surroundings. It is so rewarding to know that we were able to do that for you and we look forward to seeing you again. Once again, thank you.
The room was fairly clean, but could have been much cleaner. The breakfast was grab and go only, so kind of disappointing.
Business response:
Thank you so much for posting a review of our property. We are sorry to hear that our level of cleanliness and grab-and-go breakfast did not meet your expectations. We are constantly striving to improve our guests' experience, so we truly appreciate your feedback. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great location and fantastic service. It was wonderful. I would recommend this hotel to others.
Business response:
Linda - Thank you for taking the time to write a review of your stay. It so rewarding to hear that your stay was wonderful and you would recommend us to others. We are glad that we were able to provide you with a superior stay. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
COMFORTABLE & SAFE Was very pleased with everything. Just wish I had a larger selection of tv channels. The lady on the front desk Sat A.M. was very helpful I think her name was Debra. Can't thank her enough for her kindness with information & directions. When back in the area will stay there again.
Business response:
Bill - The staff and I read your review, and would like to thank you for writing such kind words about our staff. I am very proud of our team. We consider Extended Stay America our home and we want our guests to feel at home when they visit our hotel. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Happy Travels!
Plain but very clean and adequate Very clean, very good service, very satisfying stay. No frills, but very adequate.
Business response:
Bob - I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our location, cleanliness of your room and the friendliness of our staff. We look forward to hosting you again in the future.
Basic Hotel-No Frills The hotel is clean and the staff is very pleasant and accommodating. There is no exercise room or agreement with any local gyms (and Gold's Gym is less than half-mile away). Be advised that there are smoking room on the third floor; which you would not know from booking a room. I have asthma and booked a non-smoking room. When I checked in, my room was on the 3rd floor. As soon as I got off the elevator, the odor of cigarette smoke was so strong that it permeated my room. I dropped off my suitcase and w... read more
Business response:
Candice - Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed at that mission. At this time our third floor is split, half smoking and half non-smoking. Unfortunately, since our hotel was at maximum occupancy, we were unable to move your room; however, we would have if we could. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. It would be a pleasure to have you st... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,108 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.