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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice Hotel for Price Hotel was super clean and so was the room. I felt safe in my room and in the hotel. The outside is plain and there are no ammenities. But this is hotel is close to great shopping and resturants and only 25 minutes from downtown St. Louis.
Business response:
I want to thank you for taking the time to post a review of your stay with us. I am thrilled to read we provided you with a clean, comfortable room and you felt safe. However, I do apologize that the Grab N Go breakfast does not provide a drink (water or juice) but only coffee. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for sharing your comments with us and we look forward to hosting you again in the future.
Very Nice Hotel Close To Interstate I-64 The hotel staff were wonderful, especially the lady at the counter when we arrived very late - 2 am. We knew we were guaranteed late arrival until 11 pm, but were running behind from Va. to Montana, so called ahead to make sure we still had a reservation after 11 pm. We were told that it would be fine, not to worry. The room was very nice w/small kitchen and wish we could have stayed longer to enjoy it completely. Very clean and quiet, we got a good rest to finish our trip. I will rem... read more
Business response:
Linda - It is so rewarding to read that you had a wonderful stay with us. Thank you for the positive review. It means so much when we have made your stay from home wonderful. I’m very proud of our team for the excellent service they provide during your stay. One of the greatest rewards of my job is receiving positive feedback about ones stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Great value If u are wanting a clean, no frills, place to stay this is it. Great value
Business response:
Kim - I am happy that you felt that our St. Louis, O’Fallon location met your standards for cleanliness and value. We appreciate the feedback. If you are in the area again, we would like to welcome you back. Thank you for your review.
Not a bad hotel. Close enough to ST. Louis I enjoyed my stay here, however the room was very outdated and could have used some improvements especially in the bathrooms. It was very cheap for students or otherwise who want to visit the stadium or anything near St. Louis and are less worried about amenities. This is how I was and it served its purpose. The staff was nice, but the check in process is just so drawn on and I waited not only 15 minutes for the individual before me to get checked in, but afterwards my own 15 minute... read more
Business response:
Michael - Thank you for the feedback about your stay at our hotel. I am sorry to hear that the check-in process took longer than expected. I discussed your comments with the team, and we are looking at ways to improve these procedures so that our guests are helped in a timely fashion moving forward. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope we have the opportunity to see you again in the future.
Good location We knew we would be arriving late (after 11 p.m.) and this was an easy access, quick night stop so that we could continue our trip early the next morning. We were not there more than 7 hours total.
Business response:
BJ - Thank you so much for sharing your experience with us. We were happy to read all the positive comments you mention about the friendliness of the staff and a nice clean room during your stay with us. It brightens our day to know we did it right. The staff and I would like to thank you again and we look forward to welcoming you back on your return trip. Happy travels to you.
last min booking! I booked this at the last min and was very happy!! Staff FULLY explained to us what there was to offer and what to expect with our stay. Rooms were super clean and we didnt get the "unclean" feeling you get with most places! My husband and I are very picky about our beds and it was soooo comfortable! Would def recommend it!
cheap and clean The rooms were nice and clean. They had everything you would need. I was only there one night but I would defintaly stay there again
Relaxed Wished I had booked the whole weekend. I had a relaxing night.
Good value I had booked a king size bed, but only got doubles. The front desk person was very polite and helpful.
Business response:
Karen - It is so rewarding to read that you had an overall nice stay with us. Thank you for your comments. Please accept our apologies that you did not receive the bed type you had reserved and that the mirror in your bathroom needed repair. Still, we are thrilled to know that we were able to make your stay an enjoyable one. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.