This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Extended Stay America Hotel St. Louis - O' Fallon, IL is located at 154 Regency Park, O Fallon, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Weekend Stay Stayed overnight using your facility. Overall hotel looked and was well maintained. Staff was friendly. One nuisance and annoyance that I encountered was two ladies that were smoking right outside the back door entrance. They were blocking the entrance and I couldn't unload. I would ask that the hotel have a designated place for smoking and restrict smokers to this area and not allow them to just smoke anywhere. Or at least post a sign that there is no smoking by the entrances.
Nice hotel about 20 minutes from downtown St Louis Hotel staff was nice. Room wasn't ready at check-in only had to wait 30 minutes for room. Overall it was a nice stay.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you had to wait 30 minutes for your room. I will meet with my staff and will coach my team to expedite this procedure to avoid having guest wait. It was nice to read that you enjoyed your stay. Thank you for choosing Extended Stay America O'Fallon, IL. We hope to see you again in the future should your travels bring you back to our area.
great employees working front desk
College visit Overall it was a good room. Staff was very friendly and I didn't have to worry about having a maid knock on my door early in the morning. They only clean upon request I guess, which is fine with me. I got clean towels when needed. The beds were very hard and the coffee maker could have been cleaned a little better. Overall for the price, I was happy. The only thing I would really complain about was that the refridgerator was really noisy and I kept thinking the microwave was running.
Business response:
Dino – The staff and I read your review and would like to thank you for writing such kind words about the friendliness of the staff. We are pleased that we were able to provide a clean and comfortable room during your stay. Please accept our apologies for the noisy refrigerator. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 4.3 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.