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Extended Stay America Select Suites - St. Louis - O'Fallon, IL
- Hotels
- O'Fallon, IL
About this business
Location details
154 Regency Park, O'Fallon, IL, 62269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great front desk staff but overall cleanliness wa. The lady working at the front desk was very friendly and helpful. Check in was quick and easy. I was disappointed in the dirty conditions in the stairwell and the dirty smell. The hallway carpet definitely needed vacuuming. The carpet in our room was old, stained and very worn. The bathroom floor did not appear to be clean. After a wonderful check in experience, I just wish the level of cleanliness had been better.
Was very satisfied with our overnight stay & staff very nice about checking us in at 11:55pm. Would suggest they have in room or offer a coffee pot & hair dryer. Stayed at 2 other Extended Stay Motels this year & they provided both, and also had paper towels & fully stocked kitchenette. (We don’t need this time since just overnight stay).
Endast övernattning Vi övernattade endast då vårat tidigare hotell var katastrof
Nice and clean
Business response:
Dear James, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
Hotel staff were friendly and informative. Stay was comfortable.
Good front desk service. Places not to far from the hotel to eat. Close to the highway.
the hotel was fine. i have no real complaint. the staff was friendly. The room was fine. When pay for a average hotel room. Thats what you should expect. It was just a one night stay. I would stay there again. I think somes it up.
Business response:
Dear Paul, Thank you for sharing your experience. We are pleased to know that your visit met your expectations and that the team made a positive impression during your stay. It’s always encouraging to hear from guests who recognize the value of a comfortable and straightforward experience. We're glad you felt the accommodations were suitable for your needs and appreciate your openness in considering a return. Your feedback is appreciated, and we look forward to welcoming you back again. Sincerely, Hotel Management
Good comfortable no frills place to stay. Our ac did not work the first night and the room was very stuffy. We were offered a move to queen room but declined. The ac was repaired the next day while we were out. Very nice employees at the front desk.
Business response:
Dear William, Thank you for taking the time to share your experience at Extended Stay America. We’re glad to hear that you found your stay comfortable and that our front desk team provided excellent service. However, we sincerely regret that your air conditioning was not working on the first night. We appreciate your patience while the issue was addressed, and we’re glad it was resolved during your stay. Guest comfort is our priority, and we will continue to ensure our amenities are functioning optimally. We truly value your... read more
Frequently asked questions about Extended Stay America Select Suites - St. Louis - O'Fallon, IL
How is Extended Stay America Select Suites - St. Louis - O'Fallon, IL rated?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL has a 3.7 star rating with 1,513 reviews.
When is Extended Stay America Select Suites - St. Louis - O'Fallon, IL open?
Extended Stay America Select Suites - St. Louis - O'Fallon, IL is open now. It will close tomorrow at 12:00 a.m.