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Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was cool nice staff friendly welcome you like family
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you and we hope to do so again the next time you are in our area. Sincerely, Hotel Management
I like that it was relaxing the staff was very friendly
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one and that you loved our courteous associates. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The bathroom was not clean. There was grime in the tub and the stopper was broke so I could only take a shower. The trash can under the kitchen sink was full of trash also.
Business response:
Shontel, please accept our sincere apologies for the disappointing stay you had, and we regret the issues you encountered in your suite. We have shared your comments with the housekeeping and maintenance team to improve our service and facilities going forward so we can better serve our guests. We do hope you consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Staff was polite and friendly, good price for room
Business response:
Duane, thank you for the generous review of Extended Stay America. We are glad you loved our courteous associates and that you found our suites to be a good value. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Very quite and clean staff was real sweet and friendly kept a smile on there face every time I seen them
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you had a peaceful stay with us and were impressed by the service provided by our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
It was overall gross
Business response:
Kimberly, thank you for your review. We apologize for the cleanliness issues you encountered and regret the disappointment you had. Your feedback has been discussed with our housekeeping team to address the problem you outlined. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
Christopher, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 3.5 star rating with 1,715 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.