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Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable friendly great service and staff
Business response:
Michael, thanks for staying with us and recognizing our team! Making our guests feel welcome and at home is the goal of every team member, and they will be happy to hear their efforts were noticed. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Great Service Great service. Mr. Charles was very nice and helpful. Definitely staying here again.
Business response:
Florresha, we appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Charles! Thank you for staying with us, and we look forward to welcoming you back soon for another memorable experience. Sincerely, Hotel Management
It wasn’t my best stay at the extendedstay.
Business response:
Dawn, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Nothing channels are no good and the WiFi is terrible
Business response:
Thank you for being our guest. We're sorry for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere, and we understand your frustration of not having your favorite channels for you to access. We also regret the inconvenience you had due to our internet service. Our service provider has been made aware of the problem, and we're working to ensure we have the proper connectivity throughout the hotel. Hopefully, we will have the opportunity to make it up to yo... read more
Hotel smelled horrible in every room and hallway. The room smelled like an ashtray, even though you could tell an attempt was made to clean it, and the bed was like a brick. The "grab and go" breakfast was gone and not restocked when I left at 830 when it was supposed to run for another hour past that. Nothing resembling a 'free breakfast'. Never left a bad review on a hotel before and I dont expect top of the line.. but yikes.
Business response:
Pete, we appreciate the valuable feedback about your stay. We are sorry for the inconvenience you experienced due to the smell of smoke. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We also apologize you could not take advantage of our grab-and-go breakfast and our staff will be reminded to be more diligent going forward. Thank you for staying with us. We hope you will make the same choice the next time you visit... read more
Double thumbs up!! Amazingly quiet safe slumbering stay. Awesome friendly customer service which makes me always give double thumbs up.
Business response:
Misty, thank you for selecting Extended Stay America. Delivering splendid experiences and excellent service to all of our guests is what we strive for, and we thank you for letting us know we could make this happen for you. Your review is appreciated, and we look forward to seeing you in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 4.4 star rating with 1,090 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.