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2030 Craig Rd., St.Louis, MO, 63146, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Descent for value. The room they put us in was interesting to say the least. It looked as though it was a suite that was turned into a dual queen bedroom. Had a kitchenette and fridge, and was considered an upgrade over my originally booked a single queen. Also this is the first hotel that didn't take cash payments.
Business response:
Jonathon, thank you for being our guest at Extended Stay America. We are pleased you liked the value we offer and that you were impressed with the apartment-style room. However, we regret you did not like our payment policy. t is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Awesome It was wonderful wonderful staff and area
Business response:
Brandi, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our ideal location and that our associates surpassed your expectations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
The staff was excellent, very friendly. Charles was at the front desk, very helpful, very nice, super good guy. The room was ok, the kitchen was falling apart and the fridge was very loud and rattled all night. The secondary door lock was broken, the bathroom towel rack was missing only the towel rack mount was on the wall. The shower really is my only big complaint, it was very dirty and the edges were covered in mold, it backed up and I was showering in a puddle of dirty shower water and it ran out and flooded the entire b... read more
Business response:
Dawn, thank you for being our guest. We are glad you enjoyed the comfort of your bed and the service provided by Charles and other associates, but we apologize for the inconvenience you had in your room. Your feedback is discussed with our housekeeping and maintenance teams for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Price was good. Breakfast is not really breakfast; some granola bars, packed muffins and oatmeal, plus coffee.
Business response:
Thank you for your review, and it's nice to know you found us to be a great value. However, we are sorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels. Sincerely, Hotel Management
The uniqueness was going down stairs to get to my room. I really liked the cleanliness of the checkin area. I liked the check-in person. The room was clean, fresh smelling, the bathroom looked well cared for. Overall I have no complaints. L.B
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to hosting you and your mother again soon. Sincerely, Hotel Management
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 4.4 star rating with 1,090 reviews.
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.