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Extended Stay America Select Suites - St. Louis - Westport - Craig Road
- Hotels
- St.Louis, MO
About this business
Location details
2030 Craig Rd., St.Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff My family and I had to be there for construction in our home. The staff was very friendly and helpful. I would definitely stay again.
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your visit. We especially appreciate your nice comments recognizing the service provided by our team, and we'll be sure to share your compliments with them. Your review means the world to us! Thank you again, and we look forward to welcoming you and your family back. Sincerely, Hotel Managem... read more
What am I paying for The facility requires the guests to take out your own garbage. They don’t have enough towels. The window in my room screen fell off. I locked the window, went out and when I returned the window was unlocked. They only clean the room every two weeks......
Business response:
Romonia, thank you for being a guest at our property. We are very sorry for not meeting your expectations and the disappointment you had due to our housekeeping policy. We also apologize for the lack of towels and assure you to share this with the appropriate individuals to enhance our guest experience. We value your feedback and hope to serve you in the future. Sincerely, Hotel Management
The room was old but was
Business response:
Raymond, thank you for being a guest at our hotel. We apologize for the disappointment you had with the overall condition of your suite. On a positive note, we are glad you had an overall comfortable experience. We hope you will allow us to host you again. Sincerely, Hotel Management
Nothing. Our pull out bed wasn’t made on top of it no pillows or blankets to sleep with I want a refund
Business response:
Thank you for staying at our hotel. We are sorry for not meeting your expectations for a pleasant stay. We understand your frustration when you realized the sofa bed in your suite was not made up with linens and you had to make the bed after a long travel day. Due to various local city /health dept. codes, the sofa beds are not made up in advance and must be made at the time of use. We hope you will allow us to host you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Westport - Craig Road
How is Extended Stay America Select Suites - St. Louis - Westport - Craig Road rated?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road has a 3.5 star rating with 1,715 reviews.
When is Extended Stay America Select Suites - St. Louis - Westport - Craig Road open?
Extended Stay America Select Suites - St. Louis - Westport - Craig Road is open now. It will close tomorrow at 12:00 a.m.