Extended Stay America Select Suites - St. Louis - Westport - Craig Road

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We look forward to hosting you and your mother again soon. Sincerely, Hotel Management 

Business response:

Michael, thanks for staying with us and recognizing our team! Making our guests feel welcome and at home is the goal of every team member, and they will be happy to hear their efforts were noticed. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Florresha, we appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Charles! Thank you for staying with us, and we look forward to welcoming you back soon for another memorable experience. Sincerely, Hotel Management 

Business response:

Dawn, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We're sorry for the issues you experienced with your television channels. We make every attempt to create a home away from home atmosphere, and we understand your frustration of not having your favorite channels for you to access. We also regret the inconvenience you had due to our internet service. Our service provider has been made aware of the problem, and we're working to ensure we have the proper connectivity throughout the hotel. Hopefully, we will have the opportunity to make it up to yo... read more