Extended Stay America Select Suites - St. Louis - Westport - Craig Road

Anonymous 

on Expedia

6 years ago

Staff was great ....but the cleaning needed some special care 

Ken 

on Expedia

6 years ago

No Stairs 

Anonymous 

on Expedia

6 years ago

I cancelled the reservation on site due to safety concerns and did not stay or enter the reserved room. I was this unhappy! To have other guests having a screming match of obesenetites in rage, an outside the premise beer party in the rear of hte building and two individual sharing a joint all upon my arrival...I'm not about to say! My safety is priority and I do want thank Charles for understanding and agreeably cancelling my resevation for a full refund. He was the gem in it all and a very kind man! 

Anonymous 

on Expedia

6 years ago

We were given a room on the third floor and there was NO elevator. The elevator was not broken. There was NO ELEVATOR. Also we had to pass thru 4 closed doors to reach the third floor carrying luggage. Very unhappy. 

Anonymous 

on Expedia

6 years ago

Your perspective on this place definitely depends on your expectations; if they are relatively low, you’ll be fine. I’ve been to other Extended Stay America’s and this one doesn’t quite compare. Emilio checked us in, and was friendly, although the first red flag was when I couldn’t check our family in alone, my husband had to check in as well, and they took photo copies of our driver’s licenses (this has never happened to me before). After finding our room, we let Emilio know that our metal security lock didn’t work; he assu... read more