Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

Anonymous 

on Expedia

9 years ago

Very poor. The room stunk. There was not enough pillows. The curtain rod was broken off of the wall when we arrived. Did not really feel comfortable sleeping on the bed. 

Anna 

on Expedia

9 years ago

Unssafe feeling despite nice neighborhood I got in, and there were so many people milling around the parking lot (at midnight!) smoking, playing music, being loud. There was no clear front lobby office, so I had to wonder through dark corridors to find it. I felt very unsafe. The person at the desk was unfriendly and uninformative. The normal amenities weren't in the room (coffee maker, glasses,etc) I had to go out and get them! You don't know this until you get to the room and get settled. The room wasn't built very tightly... read more

Heather 

on Expedia

9 years ago

Horrible stay Was a bad stay, was in town b/c my dad was in the hospital in ICU, our first room's bed had bugs on it (not bed bugs, but lil bugs), the second room they moved us too, the smoke detector chirped every 30 seconds, had to change the battery, the wi-fi never worked, the guy on duty reaked of pot, in the morning when going to take a shower, found I couldn't because there was paper and tape shoved up into the spout and in the drain. When I spoke to the clerk the next morning she told me I'd have to talk to hotels.co... read more

Anonymous 

on Expedia

9 years ago

Decent Decent, ok for the price. Could spend a few more dollars and get better accommodations. 

Anonymous 

on Expedia

9 years ago

Below average First room was dirty, and the second room didnt have a blanket. 

Anonymous 

on Expedia

9 years ago

When checking in the desk clerk was less than friendly. She was curt to someone on the phone. She never smiled or was pleasant. A sign in the elevator notified guests that water would be shut off for several hours due to repairs. 

Amahni M. 

on Expedia

9 years ago

Could have been better Our hotel room was freeeeezing, the heat didn't work and the toilet kept running 

Anonymous 

on Expedia

9 years ago

Terrible Hotel, very dirty The hotel staff was rude and didn't tell me where breakfast was, vending machines or ice machines after I asked her. My bed had a yellow stain on the cover. There were bugs in the bathtub and the sink had rust in it. It was very rowdy in other rooms and I would hear everything due to the stained thin walls, in addition there were stains all over the carpet. 

Anonymous 

on Expedia

9 years ago

Worst We reserved a room with queen bed. When we arrived, they gave us a room with twin bed. We were given a room that wasnt cleaned and had bunch of trash. We were then given a room whose bathroom didnt work.