Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

pandi 

on Expedia

9 years ago

Smelly hotel room First off, I reached the hotel location just past midnight but could not see the hotel. When I called the hotel, and told the receptionist where I was and needed assistance, she told me that she doesn't know as she was new to the area. After persisting that she needs to tell me how to get to the hotel, she came back saying it was right behind the QT gas station! The room had such a terrible smell. Not sure if it was from cooking or from any chemical used for lamination. I went and bought Febrez assuming it... read more

connie 

on Expedia

9 years ago

The bathroom sink and shower were dirty. It was trash on the floor and the desk clerk was gone when I got there. I had to wait 15 minutes and she didn't apologize when she did finally return. 

mzblacc 

on Expedia

9 years ago

HOOTER My stay was excellent, i only had one problem n tht was my nabor he keap beating on tha wall complaining about my TV in my music said he was trying to sleep in the daytime around 2 p.m. I wasn't hearing that because I was a sleepy and it was my birthday but the music was not loud 

Anonymous 

on Expedia

9 years ago

Not a great stay. Needed to extend my check out time and was charged a fee. Had some trouble w/ check in. Staff was rude when leaving. Won't stay again. 

T.Gary 

on Expedia

9 years ago

Ive been to waaaaaaaay better. We got to the room and it was still dirty. Bed un made. Towels layin around. Food still n the fridge. The check out til was 11am. We didnt get to the room til 10pm which means the room wasnt cleaned ALL DAY. But it served its purpose. So... Eh 

Anonymous 

on Expedia

9 years ago

Deceptive advertising No breakfast as advertised in Expedia, very slow internet, leaking tap, horrible smell in the empty fridge, which is terribly noisy. Staff not willing to help.