Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

Business response:

Thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with most of the aspects of our hotel. However, we are sorry if any inconvenience it caused. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management 

Business response:

We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we couldn't hit the mark. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management 

Business response:

Josh, thank you for the 5-star review. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for sharing your kind review of Extended Stay America. We are delighted to read you enjoyed our convenient location and that our staff thoroughly impressed you with their courteous service. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Kayage, thank you for sharing your perfect rating. We appreciate you choosing Extended Stay America and hope to host you again soon. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that you were impressed with the service provided by our Front Desk associates. I will be sure to share your compliments with my entire team for a job well done! It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager 

Business response:

Carole, thank you for sharing your kind rating of Extended Stay America. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager 

Business response:

Thanks for evaluating your stay. We are glad you had an overall pleasant visit and that our location was perfect for your needs. That being said, we are sorry for the inconvenience you had with our beds. Your feedback will be shared with our engineering team. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager