Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

Business response:

Thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management 

Business response:

Demetrius, thanks for evaluating your visit at Extended Stay America. We are pleased to know you liked our hotel and had a comfortable stay with us. However, we are sorry for any inconvenience and your feedback will help us serve our guests better. Thank you once more for being our guest, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Business response:

Neil, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Gerry, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Lily, thank you for staying with us. We are happy to read you liked the value we offer and that you liked our spotless property. However, we are sorry for the issue you experienced and regret the inconvenience caused. Your comments have been shared with the respective team member to improve our facilities moving forward. It was a pleasure having you as our guest, and we hope to have the opportunity of welcoming you back soon for a better visit. Sincerely, Hotel Management 

Business response:

Mike, thank you for sharing your review. We are glad you had a pleasant stay and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Timothy, thanks for being our guest at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

William, thanks for making Extended Stay America a part of your travel plans. Nothing is more important than your satisfaction, so we are delighted how happy you were with the great value we offer. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management