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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging.
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
ease of check in was not pleasant, but not sure that was hotel issue or expedia issue. Hotel reserved in my husband's name. He was not available to check in at the same time as me so at first they would not let me check in. Had to call my husband and have him try to call expedia, which he could not get to answer. He was told to do it all online. He was busy had no time to get to a computer. They eventually let me get in the room to wait for him to get there approx. 6 hours later to check in. So, turned out o.k. just a little... read more
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had at the time of check-in and regret the inconvenience it caused. We assure you this is not normal for us, and we have worked with our staff to prevent this type of situation from happening again. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
We appreciate you sharing your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
It was exactly what I was looking for while getting my bathroom Fixed. Nice bed, hot shower, microwave, refrigerator, clean, great accommodations in the area
Business response:
Dan, thank you for being our guest at Extended Stay America. We believe that an excellent stay begins with fresh, clean accommodations so we're glad to know you loved our guest rooms. We appreciate your business and look forward to seeing you again in the near future. Sincerely, Hotel Management
Business response:
Thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Good stay but dishonest staff. The stay at this location is always a fairly good one. But dont forget items. They are SIMPLY not on the honor system and will tell you that the cleaning crew didn't find anything or the lost and found was empty.
Business response:
Demetrius, thanks for evaluating your visit at Extended Stay America. We are pleased to know you liked our hotel and had a comfortable stay with us. However, we are sorry for any inconvenience and your feedback will help us serve our guests better. Thank you once more for being our guest, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Neil, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Gerry, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Ok price but still lacking The place was clean enough however, only one light worked in the entire place. Not a single lamp worked! The walls were paper thin as I could hear everything from my neighbors next door.
Business response:
Lily, thank you for staying with us. We are happy to read you liked the value we offer and that you liked our spotless property. However, we are sorry for the issue you experienced and regret the inconvenience caused. Your comments have been shared with the respective team member to improve our facilities moving forward. It was a pleasure having you as our guest, and we hope to have the opportunity of welcoming you back soon for a better visit. Sincerely, Hotel Management
It is ok. It is ok. It is quite and and comfortable. The breakfast is very simple.
Business response:
Mike, thank you for sharing your review. We are glad you had a pleasant stay and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.