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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
- Hotels
- St. Louis, MO
About this business
Location details
11827 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1 night stay only!! Not very good service and the room smelled of smoke. Good price only for 1 night. Wouldn’t stay longer.
Business response:
Thanks for taking the time to review your experience at our hotel. Although you liked our affordable price, we apologize for the odor and service issue you had while being here. Your feedback is of utmost value, and we will use it to improve our performance going further. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
The staff was very friendly, the room was clean and the bed was comfy. It is definitely a place where I would stay again and recommend. THANKS!!!
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
One Night I stayed one night and it was doable just to lie your head down and clean yourself up but not vacation or anything.
Business response:
Thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
Road trip
Business response:
Monica, thank you for choosing Extended Stay America during your road trip. We are delighted to know you had a wonderful time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
I needed some time alone and I stayed an evening here and it was very clean I liked being so close to quick trip to get snacks and coffee!
Business response:
Casa, thanks for choosing Extended Stay America for your weekend getaway. We are delighted to know you liked your well-maintained room and had a great stay with us. Thanks once more for sharing your feedback, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
ease of check in was not pleasant, but not sure that was hotel issue or expedia issue. Hotel reserved in my husband's name. He was not available to check in at the same time as me so at first they would not let me check in. Had to call my husband and have him try to call expedia, which he could not get to answer. He was told to do it all online. He was busy had no time to get to a computer. They eventually let me get in the room to wait for him to get there approx. 6 hours later to check in. So, turned out o.k. just a little... read more
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry for the issues you had at the time of check-in and regret the inconvenience it caused. We assure you this is not normal for us, and we have worked with our staff to prevent this type of situation from happening again. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Business response:
We appreciate you sharing your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
It was exactly what I was looking for while getting my bathroom Fixed. Nice bed, hot shower, microwave, refrigerator, clean, great accommodations in the area
Business response:
Dan, thank you for being our guest at Extended Stay America. We believe that an excellent stay begins with fresh, clean accommodations so we're glad to know you loved our guest rooms. We appreciate your business and look forward to seeing you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.
How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 3.1 star rating with 2,317 reviews.
When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?
Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.