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Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

4.2
  • Hotels
  • St. Louis, MO

About this business

HospitalityHotels

Extended Stay America Hotel St. Louis - Westport - East Lackland Rd. is located at 11827 Lackland Rd, Saint Louis, MO. This business specializes in Hotels & Motels and Other Lodging. 

Location details

11827 Lackland Rd., St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,254 reviews
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Wayland's profile image
Wayland 
2 years ago

Oky It was fine. No kitchen utensils as advertised but the desk clerk gave us some silver wear and glasses. 

Business response:

Wayland, thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a review like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Xavier's profile image
Xavier 
2 years ago

This property needs to be upgraded. The fridge was rusted and microwave not cleaned...Chair had cigarette holes, amd matter pad had stains...seals in door needs to be replaced to keep sunlight and air from coming in... 

Business response:

Xavier, thank you for evaluating your stay at our hotel. Please accept our apologies for the maintenance and cleanliness issues you encountered during your visit with us. We take such concerns seriously, and we will share your comments with appropriate individuals as we strive to enhance our guest experience. We are grateful for your patience, and we hope you will give us another opportunity to make it up to you. Sincerely, Hotel Management 

Charrell's profile image
Charrell 
2 years ago
DeAndre's profile image
DeAndre 
2 years ago
Anonymous's profile image
Anonymous 
2 years ago

Great stay! Staff very friendly and very accommodating. The room was clean and every amenity 

John's profile image
2 years ago

Convenient to my venue 

Business response:

John, thank you for your gracious/kind/great review of Extended Stay America. We are glad our location was convenient to everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to our area. Sincerely, Hotel Management 

Theresa's profile image
Theresa 
3 years ago

Clean room. But no coffee pot in room and coffee and breakfast over at 930am. My only complaint 

Business response:

Theresa, thank you for making Extended Stay America a part of your travel diaries. We are glad your stay with us was enjoyable and that you liked your cleanroom. That said, we are sorry for not meeting all of your expectations. We appreciate your feedback and have taken note of your concern. It was good to have you here, and we hope to see you again the next time you are in this area. Sincerely, Hotel Management 

Brittany's profile image
Brittany 
3 years ago
Xeng's profile image
3 years ago

Pros:budget friendly Cons: mediocre customer service, tub had a shower but didn’t work to have a bath 

Business response:

Xeng, thank you for staying with us and sharing your experience. Please accept our apology for the shower not working properly and for the inconvenience, this may have caused. Unfortunately, maintenance issues do arise from time to time, and once identified, we work as quickly as possible to get everything fully operational. We are also sorry for not meeting your expectations with our customer service. We have shared your concern with the appropriate individuals to improve our future guest experiences. We appreciate your fee... read more

Frequently asked questions about Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd.

How is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. rated?

Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. has a 4.2 star rating with 1,254 reviews. 

When is Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. open?

Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. is open now. It will close tomorrow at 12:00 a.m.