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Extended Stay America Select Suites - Tallahassee - East
- Hotels
- Tallahassee, FL
About this business
Location details
3530 Apalachee Pkwy., Tallahassee, FL, 32311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disgusting … mold , wet blankets , broken up dressers and smells like pee .
Place smells terrible bed horrible and dirty I have to use my clothes cover the pillows
I booked a room with two queen beds and when I got there there was no longer a room with two beds. They told me it was Expedia's fault for not removing the room from the app.
Business response:
Dear Gabriel, We sincerely apologize for the inconvenience caused by the unavailability of the two-queen-bed room you originally booked.It is our responsibility to ensure accurate communication and room availability. We understand how frustrating this must have been and are working with our partners to prevent future occurrences. We welcome you back with the intention of providing a smoother and more comfortable stay. Sincerely, Hotel Management
This property should not have an extended stay name is a dunp
Business response:
Dear Elizabeth, We are truly sorry to hear that your experience did not meet expectations. We understand your disappointment and regret that the condition of the property gave a negative impression. Maintaining a clean, safe, and comfortable environment is our priority, and we apologize if we fell short. Your concerns are being reviewed with our team to ensure improvements are made where needed. We appreciate you bringing this to our attention and hope you will reconsider and give us another opportunity to provide a better e... read more
Hallway smelled like weed. Sink does not drain. Cockroach in the bathroom.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered during your stay. We take cleanliness and guest comfort very seriously, and we regret that your experience did not meet our usual high standards. The concerns you mentioned, such as the odor, sink drainage, and pest issue, will be promptly addressed with our maintenance and housekeeping teams. We are committed to providing a pleasant and comfortable environment for all our guests, and we hope to have the chance to welcome you back in the future for a much-impr... read more
Dirty 1 towel no wash clothes no ice machine dirty
Business response:
Dear Guest, We sincerely apologize for the cleanliness concerns you experienced and for the lack of amenities, including limited towels, no washcloths, and no ice machine available during your stay. Your comfort and satisfaction are very important to us, and we regret falling short of expectations. Please know we have shared your comments with our housekeeping and operations teams to ensure these issues are addressed and improvements are made. We appreciate your feedback and hope to have the chance to better serve you in the... read more
Terrible Service This was one of the worst visits I have ever had in a facility. No hot water, no tv that worked. No smoking in the facility yet the whole place smelled of weed. Three hours to find a plunger and no cleaning service except every 14 days I was told. Offered full refund but there was no other facility in town available because of graduation and I payed over 300 a night for three nights.
Business response:
Dear Guest, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay. Your feedback is of utmost importance to us, and we take these matters seriously. We are committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consider giving us another chance in the future to provide... read more
Realmente uno espera que cuando andas de viaje y más por horas y llegas al hotel que reservas con antelación este conste por lo menos con las comodidades mínimas necesarias para un hotel. Pero que llegues loco por bañarte y descansar y que te digan a la hora de hacer tu entrada que no constan con agua caliente para bañarse es terrible. Tener a mi abuela bañándose con agua fría después de un viaje en carro tan largo y cansado es triste
Business response:
Dear Guest, We deeply apologize for the inconvenience caused by the lack of hot water during your visit, especially after a long journey. We understand how important comfort is, particularly for elderly guests, and regret falling short. Please know that this issue was addressed with urgency to prevent future occurrences. We appreciate your understanding and hope to provide a much better experience on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - East
How is Extended Stay America Select Suites - Tallahassee - East rated?
Extended Stay America Select Suites - Tallahassee - East has a 3.3 star rating with 1,327 reviews.
When is Extended Stay America Select Suites - Tallahassee - East open?
Extended Stay America Select Suites - Tallahassee - East is open now. It will close tomorrow at 12:00 a.m.