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Extended Stay America Select Suites - Tallahassee - East
- Hotels
- Tallahassee, FL
About this business
Location details
3530 Apalachee Pkwy., Tallahassee, FL, 32311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bugs The room look okay except for a old nasty refrigerator that was breeding cockroaches. The bottom of the fridge was rusted out and they had apparently just sprayed the room earlier for bugs because about every 5 minutes al sizes of roaches would come out from on or under the fridge and behind it on the wall. We killed atleast 8 roaches before we went to bed. When we woke up there were 4 crawling in the floor by front door and bathroom door.
Business response:
We appreciate your honest feedback and highlighting these concerning issues. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Roaches everywhere checked in, but didn't stay. Sketchy people walking around. We found another hotel and losed the money we paid to stay there. Place should be shut down!!
Business response:
Hello Untilla. We appreciate your honest feedback and highlighting these concerning issues. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Never again Roaches. Dirty. Neighbor arguing with drug dealer, who lives on floor above. People standing around the front door smoking. Side door (nearest my room and convenient as to not go through the main lobby all of the time) can't read cards - exit only as such. Staff at front desk were nice. Bed and shower were OK.
Business response:
Thank you so much for your very detailed review, Angela. As you may know, we never are happy to hear when a guest leaves dissatisfied. Our team works hard to make sure stay comfortable, peaceful, and pleasant, and we are so sorry that we fell short in these areas, and that your stay failed to meet your expectations. We always work hard to be the best at what we do, and your feedback will help us in the areas that we are falling short in. Thank you for giving us a chance and we do hope that your future travels are wonderful o... read more
Business response:
Thank you for your rating, Jabbar. We are so sorry if your experience was not the one you were looking for. We would love another chance to show you a much better experience the next time your travels bring you this way.
Business response:
We are saddened to learn you didn’t enjoy your stay with us, Octavia. We appreciate your feedback and will use it to create a more satisfactory experience for all guests. Thank you.
Roach motel. We had to leave as soon as we got there. Roaches poured out of the place. The only plus was they refunded the stay. But i would not stay or recommend till its gone through with pest control.
Business response:
We sincerely apologize for the problems that you encountered with the pest sightings as we know the inconvenience that this creates, Nicholas. We will work with our pest control provider to service the property as well as our housekeeping team to make sure the proper procedures are being followed to prevent these problems in the future. We know that your time is valuable, and we truly apologize for the inconveniences that you experienced during your time with us. We wish you the best in your travels.
The Manager Bryan is the one that assisted us to check in, he was pleasant and accommodating but if I hadn’t reminded him of my driver’s license he would have left it in the copier. We we’re given a room in the 3rd floor, as soon as we stepped out of the elevator we smell the hallway like dog pee. The room have water on the floor, cackroach everywhere and smelly. we ended up asking for our refund and we left and did not stay.
Business response:
Thank you for the review of your stay. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize for the problems with the overall cleanliness and experience that you had while with us. Thank you for sharing your experience with us as we are constantly looking for ways to improve.
I couldn’t stay at this hotel because upon arrival, I was told there were no room for me. I would like to share my experience so that people don’t need to go through this trouble. I booked Woodspring Suites based on the price and the location. It was one night stay for my kid’s sports event. I didn’t realize this is “Extended stay” accommodation until I searched Woodspring Suites on map app and went to their website. Also the website states the front desk closes at 8pm. On Hotels.com, check-in is 3pm - 3am. I read some revie... read more
Business response:
Oh no! On behalf of the entire WoodSpring Suites team, we are extremely sorry to hear about your experience. Our team works hard to ensure that we pay attention to detail, especially when it comes to guest reservations. We sincerely apologize that there was an oversight which caused you to have to find other accommodations. We can assure you that we will look into this issue with our team in order to avoid these concerns in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - East
How is Extended Stay America Select Suites - Tallahassee - East rated?
Extended Stay America Select Suites - Tallahassee - East has a 3.3 star rating with 1,327 reviews.
When is Extended Stay America Select Suites - Tallahassee - East open?
Extended Stay America Select Suites - Tallahassee - East is open now. It will close tomorrow at 12:00 a.m.