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Extended Stay America Select Suites - Tallahassee - Northwest
- Hotels
- Tallahassee, FL
About this business
Location details
5344 W Tennessee St, Tallahassee, FL, 32304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disgusting The front desk staff was the only nice thing about this place. It was filthy, there was a strong smell of weed in the hallway, my room smelled like smoke, the floor was sticky in spots and slippery in others. There were burn marks on the appliances and counter tops, the blinds didn’t shut. I had to ask for an extra blanket so I could hang it on the window. The window itself was broken. The people next door were loud and obnoxious, and across the hall they had there door open and they were smoking.
Hotel was very dirty and beds are really uncomfortable. A lot of people just hanging out outside including some of the workers there as well
Business response:
Dear Aariel, We sincerely apologize for the cleanliness issues and discomfort you experienced with the beds. We’re also concerned about your observations regarding individuals lingering outside, including staff, and are addressing this with our team to ensure a more professional and welcoming environment. Your comfort and safety are extremely important to us, and your comments help guide our improvements. We truly regret that your stay fell short of expectations and hope to have the opportunity to welcome you back. Sincerely... read more
Business response:
Good afternoon, I am sorry you hour stay was less than perfect, please note we are working to make changes. I hope that you will give us another opportunity to make your stay wonderful.
Worst Waited an hour for someone to show up at the front desk to check in. Refrigerator didn't work. Electrical hazards everywhere.
Business response:
Dear Guest, We sincerely apologize for the delay at check-in and the issues you encountered with the refrigerator and electrical safety. Your concerns are very important to us, and we have addressed them with our team to ensure that these matters are corrected immediately. We strive to provide a seamless and safe experience for all our guests, and we're sorry we missed the mark during your stay. We hope you'll consider staying with us again so we can provide you with a much improved experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - Northwest
How is Extended Stay America Select Suites - Tallahassee - Northwest rated?
Extended Stay America Select Suites - Tallahassee - Northwest has a 2.8 star rating with 1,126 reviews.
When is Extended Stay America Select Suites - Tallahassee - Northwest open?
Extended Stay America Select Suites - Tallahassee - Northwest is open now. It will close tomorrow at 12:00 a.m.