Extended Stay America Select Suites - Tampa - Brandon

Business response:

Johntavia, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates and convenient location close to shopping. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Clayton, thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite. Kindly note, in-room amenities and other items such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management 

Business response:

Thank you for the great review of Extended Stay America. We love knowing how pleased you were with our location and appreciated the easy access to restaurants and shopping options. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management 

Business response:

Thank you for the comments. Your overall rating suggests you had an overall pleasant visit, we were sorry to read you were inconvenienced by maintenance issues in your bathroom. We have alerted our engineering team, and we are fixing the problem. Again, we are terribly sorry for this, and we look forward to having you back with us in the future. Sincerely, Hotel Management