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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooma could use a deep cleaning especially the carpets.. didn't have no hangers nor iron in my room
Business response:
Clayton, thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite. Kindly note, in-room amenities and other items such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
The property location was excellent. Lots of restaurants and shopping centers in walking distance
Business response:
Thank you for the great review of Extended Stay America. We love knowing how pleased you were with our location and appreciated the easy access to restaurants and shopping options. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Need modern Furniture and appliance., Broken cabinet, dirty stove and microwave.
Business response:
Thank you for the comments. Your overall rating suggests you had an overall pleasant visit, we were sorry to read you were inconvenienced by maintenance issues in your bathroom. We have alerted our engineering team, and we are fixing the problem. Again, we are terribly sorry for this, and we look forward to having you back with us in the future. Sincerely, Hotel Management
If your a customer service junkie, wow! My wife booked through Hotels.com for an extended stay hotel and mistakenly checked us into another location. The night manager was “Absolutely Fantastic” in getting us into a room and researched and found out we were at the wrong hotel. She then attempted to contact the other hotel to try to transfer the registration to this location which she was not able to without consulting Hotels.com. We contacted Hotels.com and spoke with a very helpful representative who stated that she would h... read more
Business response:
Donald, we are delighted to read that our staff went a step beyond to resolve the issue with your reservation and make your stay more comfortable. We will surely pass on your comments with them. Thank you for your review. We look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
Staff was very good at their jobs. Very hard to find hotel. Bathroom had black mold around tub. Room and bathroom could use some attention as far as furniture nicks and scrapes. Carpet had some spills on it. TV had o ly one channel.
Business response:
Thank you for selecting us. Although you liked our courteous associates and had an overall satisfactory stay, we are sorry for a few issues you had in your room. Your concerns are shared with the housekeeping and maintenance teams for review and action. Your review is appreciated, and we hope to host you for an improved experience. Sincerely, Hotel Management
Property was very accessible to lots of shops and restaurants. Great location
Business response:
It was a pleasure having you as a guest at Extended Stay America. We are delighted to read your stay was a great one, but what made it even more special was our ideal location close to many exciting shopping venues and restaurants. Thank you so much for your four-star rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.3 star rating with 1,437 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.