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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent place to stay but needs maintenance. The rooms have a nice set up with the mini kitchen with two burner stove, for refrigerator/freezer and microwave. Both the guestroom and laundry room doors tended to stick and needed multiple attempts to actually get into the room. The front desk staff has been pleasant and helpful. The carpeting could definitely use a good steam cleaning as it was stained and not the cleanest. The bathroom was a little small but functional. The remote for the TV was missing its battery cover and I... read more
Business response:
Penny, it was a pleasure to have you as our guest at Extended Stay America. We are glad to read you liked the kitchenette in your room and the service provided by our front desk staff. Also, we will also share your comments regarding the maintenance of the room with our team so that they can take the necessary steps to ensure better experiences for our guests. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The staff was rude an disrespectful they kicked me out my room saying it was not paid for but I got confirmation emails to saying it was paid for
Business response:
Omar, we are sorry for the reservation issue you encountered and regret the unusual behavior from our associates. We are reviewing your feedback with the appropriate individuals to see what went wrong so it is not repeated again. We understand your frustration and hope you will give us an opportunity of hosting you again in the future. Sincerely, Hotel Management
k Bed was a little uncomfortable, did have new fridge. Room had a little bit of a damp smell. It is secluded and near everything
Business response:
Stephen, thank you for being our guest. Although you liked our ideal location, we are sorry for the issues you had in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite to remove the smell. We also wish we had the opportunity to address the problem you had with the bed while you were here as we would have done our best to ensure you were comfortable. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel... read more
Morning breakfast is only coffee & muffins. Linens and towels are changed ONCE a WEEK
Business response:
Thank you for your review of your recent stay. We are sorry for your disappointment with our housekeeping policy and that our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We value your comments and hope to see you again soon. Sincerely, Hotel Management
Best extended stay I have been in Great place to stay for a few weeks. In town for buisness again and the place has everything you need to even eat in the room with. The staff up at the front desk are very professional . The threeladies were very helpful with everything I needed they even helped me print out a form and didn’t even charge. Always here to help when ever I needed it. Definitely a 5 star service
Business response:
William, thank you for going online and sharing your gracious review of Extended Stay America. We appreciate you for confirming you enjoyed the comfort of your fully-equipped room, which made your stay a relaxing one. It was also a pleasure to know you were highly impressed with the service provided by our courteous associates. Your excellent rating is highly appreciated, and we look forward to delivering another restful visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.2 star rating with 1,337 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.