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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If your a customer service junkie, wow! My wife booked through Hotels.com for an extended stay hotel and mistakenly checked us into another location. The night manager was “Absolutely Fantastic” in getting us into a room and researched and found out we were at the wrong hotel. She then attempted to contact the other hotel to try to transfer the registration to this location which she was not able to without consulting Hotels.com. We contacted Hotels.com and spoke with a very helpful representative who stated that she would h... read more
Business response:
Donald, we are delighted to read that our staff went a step beyond to resolve the issue with your reservation and make your stay more comfortable. We will surely pass on your comments with them. Thank you for your review. We look forward to your next visit to Extended Stay America. Sincerely, Hotel Management
Staff was very good at their jobs. Very hard to find hotel. Bathroom had black mold around tub. Room and bathroom could use some attention as far as furniture nicks and scrapes. Carpet had some spills on it. TV had o ly one channel.
Business response:
Thank you for selecting us. Although you liked our courteous associates and had an overall satisfactory stay, we are sorry for a few issues you had in your room. Your concerns are shared with the housekeeping and maintenance teams for review and action. Your review is appreciated, and we hope to host you for an improved experience. Sincerely, Hotel Management
Property was very accessible to lots of shops and restaurants. Great location
Business response:
It was a pleasure having you as a guest at Extended Stay America. We are delighted to read your stay was a great one, but what made it even more special was our ideal location close to many exciting shopping venues and restaurants. Thank you so much for your four-star rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Pillows are to small and their is no ice machine or ice buckets . Other than that it was a good stay
Business response:
Alphonso, thank you for staying with us and letting us know you had an overall comfortable stay. However, we are sorry there were a few issues and we will address them with our team. We hope the pleasant aspects of your visit will bring you back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.2 star rating with 1,337 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.