Extended Stay America Select Suites - Tampa - Brandon

Business response:

Bobby, thank you for your review. We regret your disappointment with our housekeeping policy and are sorry for the cleanliness issues you encountered in your bathroom. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent any future issues. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management 

Business response:

Johntavia, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates and convenient location close to shopping. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management 

Business response:

Clayton, thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the suite. Kindly note, in-room amenities and other items such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management 

Business response:

Thank you for the great review of Extended Stay America. We love knowing how pleased you were with our location and appreciated the easy access to restaurants and shopping options. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management