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Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This place is ghetto !!
Business response:
Thank you for your rating, Tiffany. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
A lot of suspicious characters in the parking lot. Room floor sticks, smells like detergent. Air conditioning from the Stone Age. Paying $50 more makes a world of difference.
Business response:
Thank you for taking the the time to review your stay with us, Joost. We sincerely apologize that this was your experience as we always work hard to create a wonderful stay. We will make sure that we address these concerns with management for proper action and resolve.
unsafe crack house hotel. The hotel was clean and good in the room but water pressure was low. There was a police raid and everyone was asked to leave their rooms because of one of the rooms being used as a crack house. people wandering the parking lot checking doors to see if they were unlocked, thief's hanging out. general feeling of not being safe. No place for children or young people.
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Steven. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
The room was clean and spacious.
Business response:
Thank you for your feedback, Amelia. We appreciate our kind words, but hate to see the lower rating. We would love to welcome you back and show you an even better experience. Best wishes in your future travels.
Property was dirty, room floor was oily/greasy.
Business response:
Thank you for sharing your experience with us, Marsha. Please accept our sincerest apologies for the issues that you encountered while with us. We will make sure that we communicate with our housekeeping team so that we can avoid these issues in the future.
Business response:
Thank you for taking the time to rate your stay with us, Ana. We hate to see that you did not enjoy your visit and wish you the best in your future travels.
Don’t expect to check in at 3. Our room wasn’t even cleaned until 4! The staff was rude. And we’re not on location before 10 am and after 7 pm. Will never stay here again. Oh and there was a hole on one side in the bathroom door
Business response:
Thank you for your review, Shelby. Please accept our sincerest apologies regarding any issues that you experienced during your time with us. It disappoints us to see that you were left with this negative impression of our hotel. Each interaction we have with our guests give us the opportunity to improve in the areas that deserve attention. Your feedback will help us do just that. We are so sorry for any inconvenience that was caused and wish you all the best in your future travels.
This property is an extended stay. It has a terrible vibe if you are not there to live. You feel like you’re in a low income housing. There is food from a food bank in the lobby because unfortunately the residents cook and live there. It is a very sad experience if you are on vacation. It feels as if you have hit hard times and are in a half way house or housing project. Terrible feeling. The hallways smell of food and it’s just an overall sad place. They should keep it at extended living and not rent to tourists. Overall a ... read more
Business response:
Thank you for taking the the time to review your stay with us, Ingrid. We sincerely apologize that this was your experience as we always work hard to create a wonderful stay. We will make sure that we address these concerns with management for proper action and resolve.
There was no iron or ironing board. The front desk is closed and locked down like it’s in the middle of the ghetto. The gym says open till 11 and I’m told it closes at 7 pm and opens at 9 am because of COVID protocols and only allows one person in at a time. The whole world is past that for months now, yet your hotel is on cove proticols like COVID just came out. I’ll never use your property or hotel again.
Business response:
Hello Joseph. Thank you for highlighting the areas that deserve our attention and need improvement. We hate to see that this was not the exceptional experience that we intended for you, and would love to welcome you back so that we can show you the wonderful experience you can have at WoodSpring Suites.
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.1 star rating with 2,166 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.