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Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't recommend.... The hallways and rooms had a very bad odor, there were roaches in the room, the kitchen area wasn't clean, there was a kitchen with cabinets but no dishes or utensils. I will not stay there again.
Dirty and had roaches we’ve tried contacting front desk and nobody answered
Business response:
Thank you for sharing your experience regarding your recent stay with us, Priscilla. We are so sorry that you experienced so many inconveniences with the pest sightings and reaching the front desk. We assure you that we hold ourselves to a very high standard and are so disappointed that we fell short in so many areas during your time with us. These are issues that we will address directly with the property to ensure these matters are handled more effectively for all our future guests.
It was disgusting as hell and stank. Roaches, floors weren’t cleaned in weeks, towels on the floor, hole in bathroom door
Business response:
I'm so sorry to hear that our hotel did not meet your expectations due to the issues with cleanliness and unpleasant odors. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
If you check-in after hours, expect to use the phone in the hallway to call for the front desk clerk to come down from his hotel room to check you in. There was no hand sanitizer or Clorox whips to clean the dirty phone that everyone who has to use to get into the lobby and call for the front desk clerk. Our room cards did not work 3x as it took us to repeat the process of calling each time from that dirty phone for the clerk to come down from his room 4x. The hallways reeked of weed and the elevator smelled funky. For a new... read more
Business response:
Thank you so much for your thoughtful review, Janine. We are so disappointed to see that you did not enjoy an exceptional stay at our hotel. We take the safety and health of our guests very seriously especially during these times. We can assure you that our wonderful and professional staff our consistently wiping down and cleaning all public spaces multiple times a day. We also apologize for the delay in checking in and we will make sure that we address this with the team for proper action and resolve. Thank you for this fee... read more
The WORST HOTEL EVER The worst hotel I have ever stayed at in my entire life. When we walked In to check in no one was there at the receptionist desk. I believe his name was Anthony. He did not show up until 15mins later after us just sitting there waiting. There was no sign saying “be right back” , no bell to ring no nothing. We even tried calling the hotel while standing there to see if he was in the back and would here the phone ring but absolutely nothing. That night after taking a shower, the water I was not going down ... read more
Business response:
We are so sorry for the long wait time that you experienced when trying to reach the front desk, Ashley. We know that your time is valuable, and efficiency is paramount while traveling. Being that we are more of an extended stay - we offer limited front desk hours. We know that this is not what most guests are used to and apologize for any inconvenience that this caused.
Business response:
Thank you for taking time to review our hotel, William. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Business response:
Thank you for taking time to review our hotel, Peter. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
I would not recommend this place, especially for multiple nights. My girlfriends and I booked a trip to Tampa, FL for Spring Break and wanted to find a place with a stove so we could save money and not eat out every night. When we arrived we quickly realized that the stove didn’t work, and the workers there said there was nothing they could do about it, so we spent around $500 for a broken stove. Another things was BUGS! Yes, bugs. Please do not stay here, again bugs. It looked very nice the first night and we tried not to g... read more
Business response:
On behalf of our entire staff, we apologize that you experienced issues with the stove not working and pest sightings. Our staff works hard to make sure that they address any issues as soon as they are made aware and we are saddened to see that this did not happen for you. We also know how great the inconvenience is when your stay is disrupted by pest sightings. We will make sure that we reach out to our pest control provider for immediate action and resolve. We can't apologize enough for the negative impression that you exp... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.1 star rating with 2,166 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.