This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very deplorable, nasty rooms and sheets bed with blood stain.
Business response:
Dear Josean, We sincerely apologize for the deplorable conditions you encountered during your stay. It is unacceptable that the room and sheets were in such a state, and we regret the oversight. Your experience does not reflect the high standards we strive to maintain. We are taking immediate steps to address these issues with our housekeeping team to ensure this does not happen again. We value your feedback and are committed to improving our services. We hope you will consider giving us another chance to provide you with a ... read more
If you only there for convenience I guess go here but you need to bring an iron and ironing board, paper towels, they have a stove top but bring your own pans and silverware. Also bring dish detergent. And expect to have to retype your email info at check-in even though you as for it to hold or send to email thats already on file for room conformation, and if the guy is there sorry dont have a name but expect him to be very conversational if region is brought up and if system is down expect him to be so kind to walk the one ... read more
Business response:
Dear Twana, We appreciate your feedback and apologize for any inconvenience experienced during your stay. It seems there were several aspects that did not meet your expectations, from the check-in process to the availability of amenities and staff assistance. We take your comments seriously and will look into each issue to ensure we improve our service and facilities. We strive to offer a convenient and comfortable environment for all our guests, and we hope to have the opportunity to provide a better experience should you c... read more
Tv needs upgrades WiFi needs upgrade
Business response:
Dear Robert, Thank you for sharing your feedback with us. We appreciate your insights regarding the TV and WiFi experience during your stay. We strive to provide our guests with the utmost comfort and convenience, and your comments will certainly aid us in identifying areas for improvement. Rest assured, we will work on enhancing our amenities to ensure a more enjoyable stay for all our guests. We hope you will revisit us whenever you return to the area.Sincerely,Hotel Management
Start off its not easy to access the property. Secondly what you see in the booking pictures is not what my room looked like. the lergs on the bed were bent and broken. no coffee! not breakfast! and front desk locked up and shut down i couldnt check out!
Business response:
Dear Joshua, Thank you for choosing us and sharing your remarks. We regret the overall experience you had to suffer on this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. While we address the problems so they are atte... read more
I was moved 3 times to a different room and even the last move wasn’t correct I couldn’t speak to anyone about that move because there was no receptionist.
Business response:
Dear Shaamikka, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with the room reassignments and for the lack of available staff to assist you when needed. We strive to ensure every guest has a seamless and enjoyable experience, and it's clear we missed the mark in your case. Your feedback is crucial for us to improve our guest service and communication. We hope to have the opportunity to make things right and provide you with a much better experience on your next visit.Sincere... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.1 star rating with 2,162 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.