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Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms are dingy and plain, and the shower heads and shower are disgusting.
Business response:
Dear Pluetina, We apologize for the issues you encountered during your stay. Cleanliness and guest comfort are important to us, and we will address the concerns you raised regarding the shower and room condition with our maintenance team. We strive to improve our facilities and ensure a better experience for all our guests. We appreciate your comments and hope you’ll consider staying with us again. Sincerely,Hotel Management
Elevator floor dirty and a strong odor, just needs to be cleaned or monitored often l guess
Business response:
Dear Harry, We apologize for the cleanliness issue you encountered with the elevator floor and the odor. We take these concerns seriously and will ensure that our housekeeping team addresses this area more frequently to maintain a clean and pleasant environment. Your comfort is very important to us, and we truly appreciate your input in helping us improve. We hope to provide you with a better experience next time. We look forward to welcoming you back. Sincerely,Hotel Management
Hello, I am not sure if you received our full review. This was the worst hotel we have ever stayed at and we have used extended stay for years. This experience has us not ever staying at an extended stay again. We changed our plans as we decided to go to Tampa instead of Pompano Beach. We wanted to change our reservation but was told no. We ate the 266.00. When we arrived in Tampa we waited to check in. We tried to walk our dogs in the dog are. It was impossible due to all the poop everywhere, and the poop container was full... read more
Business response:
Dear Malcolm,We sincerely apologize for the disappointing experience you had during your stay, and we regret the frustration this caused. Your concerns regarding the cleanliness of the property, the condition of the dog area, and the other issues you encountered will be addressed with our team to ensure a thorough resolution. We appreciate your feedback and want to assure you that we are taking steps to improve our services moving forward. Please accept our apologies, and we hope you will give us another chance to provide yo... read more
Worst place I’ve ever stayed in. Completely filthy. Cockroaches everywhere.
Business response:
Dear Guest, We sincerely apologize for the cleanliness issues and unwelcome pests you encountered during your stay. This is not the experience we strive to provide, and we take your comments very seriously. Our team is addressing these concerns immediately to ensure the highest standards of cleanliness and comfort for our guests. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance to improve your experience. We look forward to welcoming you back. Sincerely,Hotel Management
Bad appliances newer building Refrigerator had rust all over the front of the door and the bottom. Huge iron carpet stain. Floor halls smelled like mildew. Stains on floor. This placed hasn’t been built that long ago to be looking like that. Room 329
Business response:
Dear Frank, We regret to hear about the issues you encountered during your stay, including the condition of the refrigerator, carpet, and overall environment. Your experience is not reflective of our standards, and we will address these concerns with our maintenance and housekeeping teams to ensure improvements are made. We appreciate your input as it helps us enhance our services. We hope to welcome you back for a more pleasant and comfortable stay.Sincerely,Hotel Management
Manager called me same day of my reservation to cancel because there were roaches on the kind of room i had reserved and there was no other available. My friend did check in to hers and it was a nightmare from the bad appareace of the people outside smoking weed to the clugged bathroom. Im glad they cancelled on me but i ended up paying 700$ for another hotel because it was my sons soccer tournament weekend and i had no choice. Wont recommend at all, apparently there is long term residents there.
Business response:
Dear DANITZA, Thank you for sharing your review. We are genuinely sorry for the issues you experienced with your reservation and that you could not get a chance to stay with us this time. We regret any inconvenience this caused. Our team aims to provide every guest with a clean and well-maintained environment. Therefore, we are grateful for your understanding in this regard. We hope you will allow us to make this up to you and demonstrate the hospitality you deserve on your next visit to the area! Safe travels!Sincerely,Hote... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.1 star rating with 2,162 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.