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Extended Stay America Select Suites - Tampa - Brandon - East
- Hotels
- Tampa, FL
About this business
Location details
2450 S Falkenburg Road, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pobre limpieza y holor fuerte a perro en los pasillos
Business response:
Dear Raul, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Firstly, the check in experience was horrible. The staff was very rude with a take it or leave it attitude when complaining about the state of the room. From the chairs peeling in bad shape, broken cabinets, stained lamp shades, a naked ironing board with no cloth over the steel frame, and many many roaches! When complaining to the desk, we were promised to be moved but didn't hear back at all. In addition the staff in the morning would never have clean towels for exchange available. I have pictures of the roaches that died ... read more
Business response:
Dear Joseph, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
This is one of the dirtiest places I've ever stayed in. Places like this should not be allowed to remain in business. The doors were full of holes, the vents and the sink all rusted and at plain sight, cockroachs all over the place. Absolutely disgusting.
Business response:
Dear ALBERTO, Thank you for choosing us and for posting your comments. On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon.Sincerely,Hotel Management
Person at the desk and check in was nice. But buil
Business response:
Dear Lewis, Thank you for taking the time to share about your stay. It is nice to see this type of recognition for our staff, and we will surely share this lovely feedback with them. Your feedback, both the compliments and the suggestions, are appreciated. We remain committed to clean and impeccably maintained accommodations and have taken notes for future plans. Thank you for sharing your valuable insights. It would be our pleasure to welcome you back soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon - East
How is Extended Stay America Select Suites - Tampa - Brandon - East rated?
Extended Stay America Select Suites - Tampa - Brandon - East has a 3.1 star rating with 2,163 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon - East open?
Extended Stay America Select Suites - Tampa - Brandon - East is open now. It will close tomorrow at 12:00 a.m.