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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
The rooms were nasty and the customer service was terrible
Business response:
Quinn, thank you for reviewing our hotel. Please accept our apologies for the cleanliness and service issues you encountered while you were here. We assure you that we have discussed your feedback with our team, and we’re reviewing and altering our guidelines to provide a better experience for every guest entering our doors. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Business response:
Felix, we are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
This is one of the worst places I've ever stayed. The room was disgusting. There was a huge blood stain on the carpet, blue smudges of something all over the shower curtain, the carpet was old, dirty, and was coming up in certain places, no hair dryer, at least 4 of the wall outlets didn't work. Every time the A/C kicked on, it dispersed a nasty smell along with it. The toilet ran all night. There was mouse droppings on the floor. There was supposed to be basic dishes in the kitchen but there was nothing. The 2 burner stove ... read more
Business response:
Shery, thank you for reviewing our hotel. Please accept our apologies for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that we have discussed your feedback with the appropriate teams, and we’re taking immediate steps to make sure future guest do not encounter the same problems. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
People looking to buy drugs knocking on door till about 2 AM. Apparently the guest before us was a dealer
Business response:
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. However, we would need more information to address your specific concerns. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
The worst hotel ever, dirty, smells terrible, the staff is the worst, the last day I was taking a shower one person keep knocking the for at least 5 minutes and try to get in the room I was screaming that I was taking a shower finally I came out thinking that maybe there was an emergency but what the maid wanted to know was If I was leaving that day .... only sleeping under the bridge is worse that this hotel
Business response:
We are disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we are sorry this was not your experience with us. Rest assured that we take these reviews seriously and then fine-tune procedures to help ensure we do not repeat mistakes. We hope you will consider giving us another chance so we can make this up to you the next time you are in the area. Sincerely, Hotel Management
Beware Bathroom was so bad. The toilet looked from gasoline station, no decent breakfast and loud guest with hotel booked to local workmen.
Business response:
Michael, it is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly... read more
Scary You moved us to another location without notification. Unacceptable.
Business response:
Although we make every effort to be perfect, sometimes we fall short. It is never our intention to disappoint our guests, so, we would like to offer our apologies to you for the reservation issue. We assure you we made every attempt to correct the matter, including making a reservation for you at a neighboring hotel but sadly missed out on informing you somehow. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,063 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.