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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nightmare Horrible place . Trashy ! Employee at the front desk weird and not professional at all . I felt unsafe staying here . Felt something bad was gonna happen to me . Will never return . Plus horrible place , smelled like cigarettes.
Business response:
Please accept our sincerest apologies for the front desk service issue you encountered and regret you were disappointed with our property. We have made a note of your feedback and have shared it with the housekeeping team to be more diligent in their work. Also, we provide thorough training for all associates, and we will redouble our efforts so that no future guests encounter a similar issue. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this a... read more
Old rooms, dirty toilets, came late and had to call front desk staff and wait for the front desk staff to let us in and check us in. Room wasn't clean and toilet was dirty.
Business response:
Manish, thank you for being our guest. We are sorry for the inconvenience you experienced upon arrival and for the cleanliness issues you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Don’t be fooled by the price. The room was clean but had an old odor. I decided I could live with it because it was a clean, NYE and for the price. 2 days later I come to find out they charged my card 250 for smoking. When I called they said that the manager said it smelled like smoke. I was literally only in the room for 5 hours because of going to a gala and they say that it may be the fireworks smell that was on my gown.
Business response:
Krystal, thank you for being our guest. We are sorry for the inconvenience you had. Also, about the charges, please reach out our front desk as they will be happy to assist you further. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Horrible breakfast, dirty and noisy rooms. It was a disaster, rooms are very noisy, the fridge was very noisy. There is no room service, no kitchen utensils, no hair dryer (had to ask for one) no ironing board and the iron was burnt. breakfast was grab and go, which was a muffin, bars, coffee. Internet was free but very very slow and sometimes not working. Not what we expected. Would not recommend or go back there again.
Business response:
Yasser, thank you for being our guest. We are sorry to know you didn’t like our hotel policies and breakfast offerings. Also, we apologize for the maintenance issue which impacted your stay with us. Our hotel is designed for guests, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Your concern regarding the internet and the refrigerator are discussed with the concerned team for review and action. It is never our intention to dis... read more
It seems beaten up
Business response:
Thank you for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
O quarto do hotel estava sujo. Atendimento péssimo na recepção do hotel. Café da manhã patético
Business response:
We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerel... read more
Business response:
Crystal, thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Terrible Room had not been cleaned, had to wake up and wait on clerk. Room was a dump.
Business response:
Steven thanks for being our guest. We are disappointed reading you didn’t have an excellent stay with us. Please accept our apologies for the cleanliness issue. Your feedback has been shared with the department involved, and we are working hard to deliver a well-poised environment going ahead, Please give us another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,063 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.