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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
dirty dirty dirty 2 day and no cleaners no chance de towels dirty dirty the caroet dirty i not like dirty dirty
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. Also, towels and linens may be exchanged at the front desk anytime and complimentary. It is never our intention to disappoint you in any way, and we hope you will give us ... read more
DO NOT STAY HERE. Bugs, dirt, mold are just the beginning. I have reached out to Expedia and suggested that they no longer list this property via their web site. STILL WAITING to hear from corporate. Oh, and if you go back and review notes from the "manager" of the property... the same remarks have been occurring since 2013!! The response is always "oh, we apologize, we will try to do better and address the issues". No, that does not happen. It is probably worse now than it was in 2013. There were ants on the floor, the show... read more
Business response:
Thank you for choosing our hotel and for taking time to provide feedback. We offer no excuses for your disappointing experience and apologize for failing to provide you with a stay that met your expectations. We hope you will give us another chance to deliver the hospitality you deserve. Sincerely, Hotel Management
No, I didn't find bugs, but drug addict laying around in the parking lot, (not guest), dirty carpet, bathrooms and overall smell, it was just a combinations of too bad... never again
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.
I checked in at 8 PM, and checked someone else in my party in, who would be arriving later. When the rest of my traveling party arrived at 2 o’clock in the morning, someone was in their room. The hotel staff saw that the curtains were open in the room and decided to book it.
Business response:
We offer our sincere apologies for the poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Arrived at our booked hotel at approximately 12:30 in the morning. No one staffing the desk, locked out of the building and instructions to use the courtesy phone if arriving after regular hours. We called and called and no answer. We could see into the front desk area and could hear the phone ringing but saw no sign of anyone attending the front desk. Finally rang through to corporate who took down all our info and put me on hold. Then they called the front desk just as we had been doing for 30 minutes cause I could hear th... read more
Business response:
Thank you for taking the time to review our hotel. We are very disheartened to read about the problems you experienced, and we hope you will accept our sincerest apologies for what transpired when you arrived at our hotel. Our management team is taking steps to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having you visit again so we can provide you with a better exper... read more
I dislike everything: (1) Roaches in the restroom, (2) stairs all dirty, (3) room smelled, (4) continental breakfast was only coffee. I will never stay in a place like this. I am disappointed w. Expedia, your shall remove this hotel from your database!!
Business response:
Please accept our sincerest apologies as you were unhappy with our breakfast offerings and regret the cleanliness issue you encountered. We have shared your feedback with the housekeeping team to be more diligent in their efforts. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. Your feedback in regard to the grab-and-go breakfast offerings has been shared with our brand leaders to determine new choices. We hope you will consider... read more
Business response:
Jose, thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
they canceled my reservation without letting me know That left me to sleep in my car Because of no hotel rooms available at the last minute
Business response:
We appreciate you taking the time to provide feedback. We apologize for the service issue and that we were unable to accommodate you at our hotel this time. We have shared your remarks with our team in effort to prevent anything like this from happening again. We assure you that the scenario you described does not reflect our standards. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,063 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.