This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First, there was a black hole in the middle to the tub and pealed paint around it. Looked like someone almost started a fire trying to put out a cigarette. Why this tub wasn’t replaced is sad. It might still be functional? But it shouldn’t be used in a hotel that wants a good rating. Second, this extended stay has not been like the previous ones I have stayed in. They must have issues with stealing because you don’t get any plates/cups,silverware, paper towels, napkins or a garbage can in your room. You can go to the front d... read more
Business response:
Thank you for choosing our hotel. We are sorry you experienced many difficulties during your stay and the inconvenience this caused you. We have shared your comments with the appropriate teams to ensure they are well poised in their efforts to serve you better during your next stay. We appreciate your feedback and hope you will give us that chance to make it up to you on another visit. Sincerely, Hotel Management
Yuck! There were ants everywhere. Dead bugs on the floor, light fixtures falling off hair die stains all over the bathroom and sink
Business response:
Thank you for your feedback. We apologize for the problem you encountered during your stay. Please know we are working with our housekeeping team to ensure this receives deep clean and our pest control will treat the room to prevent future infestation. We hope you will give us another chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Business response:
Elizabeth, thank you for choosing our hotel. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Hotels.com sucks I have nothing to say, i booked on hotels.com and when i got the hotel, they had given my room away and i have to find another hotel at MIDNIGHT. Will never use hotels.com again! OR stay at this hotel, they are beyond rude.
Business response:
Rebecca, first and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Honestly the worst hotel I have Interstate in through Expedia. We had a total of 6 rooms and they all had bugs. Air conditioner that was right next to the bed in the double room and blue on them directly. Walls were paper-thin, condition of some of the showers was poor, and the list goes on. One of our guest requested their room bee spray for bugs and were treated like an over demanding guest
Will not stay there again. Old, needed several repairs.
Business response:
James, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors. We truly regret the inconvenience caused, and please give us another chance to make it up to you on your next visit to our area. Sincerely, Hotel Management
Cob webs, chipped paint, rug was dirty, and I smelt dog.
Business response:
Please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,231 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.