This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It is disheartening to see we didn’t live up to our typical standards. You deserved a comfortable and stress-free stay, so we are genuinely sorry we failed to deliver this for you. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Not good! The room smelled of smoke and was in general in very bad shape. Service was ok but cleanliness and the room in general was well below standard
Business response:
Erik, thank you for being our guest. We sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your feedback considering the odor and the overall condition of your room will be discussed with the appropriate individuals to improve our future guests’ experiences. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
If you like being able to watch planes take off its amazing
Business response:
Thank you for being our guest. We are sorry for the noise issue you experienced and that ruined your stay. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Very old and definitely needs an upgrade
Business response:
Sue, thank you for being our guest. We are sorry our property was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
We sincerely apologize for not meeting your expectations and for not delivering an exceptional experience. While it is always our attempt to deliver an outstanding visit to each guest, we are disappointed that we did not meet this goal during your stay. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
Business response:
We are very disappointed that we failed to deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Location but there was nobody in the lobby shen trying to check in, then room numbers were very small so it was hard to find your room. The room smelled like cigarettes!!
Business response:
We are sorry for the issues you encountered during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Also, we have asked our housekeeping staff to make sure the room receives a deep clean to remove the smoke odor. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
We are very sorry your stay did not meet your expectations. We never want any of our guests to leave unhappy; therefore, we apologize for not delivering the experience you deserve. We would like to regain your trust, and we hope to host you again in the future. Sincerely, Hotel Management
Worst hotel stay ever It was a worst hotel stay while we were in Florida. We had a much better experience in much cheaper places. There was no trash basket in the bathroom nor bedroom area. None. No pen/note pad, no directly/info around the area and vending machine was out of bottled water. Bed wasn’t as comfortable as other cheaper hotel and pillows were terrible. I wish we had something good to say but there were none.
Business response:
We are sorry for the issues you encountered. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,232 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.