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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’s a dump the building is in disrepair. The room had a drug infest cheap motel smell which was unbearable. Fridge was rusted and cabinets were chipped and old. Rust on the shower curtain carpet should’ve been replaced yesterday but it was clean but cleaning won’t save this awful experience also way over priced $140 not worth it!!!
Business response:
Dear Daniel, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Did not like There were people sitting in the stairwells at night. I did not feel safe. The bed was extremely uncomfortable. It just felt run down and old
Business response:
Dear Dana, Thank you for staying with us. We are sorry for letting you down, and for the disappointment you felt with the comforts of the bed in your room. We value our guests and their recommendations and will share your comments with our leadership team. Also, the safety and security of our guests are most important, and we take them very seriously. Please allow us to host you again with a better service. Sincerely,Hotel Management
Rented 2 rooms, they were dark and in a questionable part of the place. One’s floor was dirty and sticky. The other we couldn’t get into. Got diffraction roo
Business response:
Dear Randy, Thank you for reviewing your recent visit to our hotel. We sincerely regret the issues which compromised your experience. Our staff makes every effort to ensure a clean and well-maintained suite for our arriving guests. Therefore, it is disappointing this was not your impression. We will address this with our housekeeping team to prevent future occurrences. We hope you consider this an isolated incident and revisit us so we can show you the exceptional stay we typically provide.Sincerely,Hotel Management
Business response:
thank you for your survey. Although we did not meet your expectations. We are working hard to exceed your expectations.
If you are on vacation with your kids or if you are a couple trying to spend a nice weekend after Clearwater please stay away of this place. 160$ can give you a better room anywhere else. I arrived at 10:00 pm other guests look like drug addicts, rooms are old, furniture is falling apart bathrooms's floor was peeling off the ground. stay away from this place. I didn't know I could leave but I was so tired that we stayed I wish I knew I could. Also they have a sign that they are not responsible for your belongings inside your... read more
Business response:
Dear Isaac, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our sincere apologies and consider giving us another chance to show you the outstanding hospitality and accommodations we typically provide.Sincerely, Hotel Management
Not the room expected
Business response:
Dear Layal, Thank you for leaving your valuable feedback. We never want to disappoint any of our guests, so we apologize for not meeting your expectations. We appreciate you for choosing us, and we hope you will visit again so we can make it up to you.Sincerely,Hotel Management
This property was very dirty. Cockroaches on the nightstand and bathroom. Bathroom had licking water coming form the tub. When I told the staff it looks like they new about all of this and did not care. Never coming back here.
Business response:
Dear Claudia, Thank you for visiting us during your time in Tampa. We appreciate you taking the time to share your experience, and we apologize for the difficulties you experienced. Please know that when it is made aware, we make every effort to resolve our guest's concerns or move them to a new room and ensure they make the most of their visit. Therefore, we sincerely regret failing you and will share your remarks with our team to prevent future occurrences. We hope you will try us again to enjoy a more satisfying stay next... read more
I like the location it’s only 8 minutes from my friends house. What I didn’t like about it was The room looked old Dirty floor water needs to be better. Refrigerator needs to be defrosted. Didn’t have anymore covers in bed it’s like a thin sheet. For $146 a night the room needs to be way better
Business response:
Dear Michael, Thank you for taking the time to leave your comments regarding your recent visit. While you enjoyed our convenient location, we apologize for the issues which compromised your experience. Your observations have been duly noted, and we'll use them as a tool to help improve our services moving forward. We genuinely appreciate your feedback and your patience. We hope you will allow us to host you again so we can make it up to you.Sincerely,Hotel Management
The room was tired looking (worn down and over used), the sink in the bathroom didn’t drain. The room had small roaches which came out at night when the lights were off- many of them. We saw them when we turned on the light in the bathroom at night.
Business response:
Dear Karen, Thank you for staying at our hotel and letting us know we have room for improvement. We want to reassure you that we do everything possible to discourage the entrance of outside insects mentioned, and we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, your room will be inspected professionally and treated as a precaution. Furthermore, we agree that some areas within the hotel are beginning to show their age, and we are having similar discussions. We have shar... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,228 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.