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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dissatisfied customer Within 5 minutes of checking into my room there was a roach on the wall. There was 3 in the bathroom. The bathroom had hairs all over the bathtub, no spare sheets were given to us even though we rented the room with a pull out bed. The website said there would be dishes and whatnot in the room and there was nothing. The wall plugs did not have covers on them so my 2 year old could literslly put his finger in the wall socket(he didnt) The bed was on a king box spring but it was a full bed. 0/5 ~would not... read more
Business response:
Rebecca, thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests, and our top priority is to take care of them. We will follow up on your concerns with respective teams and our pest-control provider to ensure we are well poised to serve you better in the future. Please know that in-room amenities such as hairdryers, coffee machines, etc., are available and complimentary at the front desk at any time. Kitchenware for your suite is also available an... read more
Bad experience The room smells, the matres did not have a cover only sheets. The garbage container outside was full of trash.
Business response:
Thank you for being our guest and sharing your review. We apologize for the issues you encountered during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret the inconvenience it caused you. We will follow up on your concerns with appropriate individuals to ensure we are well poised to serve you better in the future. We are grateful for your thoughts on this matter and your patience. We are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Si... read more
The fridge was rusted, cabinets peeling, toilet wouldn't flush. The entire place inside and out made you not want to touch anything.
Business response:
Betty, thank you for sharing the specifics of your stay. We take the upkeep of our accommodations seriously, and thus, we sincerely apologize for the housekeeping and maintenance issues you encountered in your suite and the inconvenience this caused. Please be assured your comments will be relayed to appropriate teams in the effort to deliver the well-appointed rooms our guests deserve. We appreciate your feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Roach Motel Southern Comfort, BUT Staff was nice! Lovely, Roach Motel on Southern Comfort Road. Yes, that's the real road name. And you'd need a bottle to stay here very long. I have stayed at some very undesirable places because of schedule or availability. Some have been a little dirty, run down or in a sketchy neighborhood, but I generally did not have cockroaches. These cockroaches were very friendly. They did not scatter when the lights came on and even elected to shower with me. I had to do in one or two, but left the ... read more
The receptionist had clients wait outside the lobby... outdoors. So she can count her money... 90 degree weather.. Stupid
The room furniture and appliances were extremely old, the room smelled so bad that we ended up leaving to another hotel. The picture on the website are NOT the real thing.
Business response:
Edsmibel, thank you for staying with us. We regret not meeting your expectations and that you had to leave us earlier than expected. We are also disappointed you were not satisfied with the condition of our suite. We have noted your comment and will share it with the appropriate individuals for future modernization plans for your accommodations. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.