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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property is dirty. There’s no clear lobby. Random people walk around the parking lot. People live in this hotel. The room smelled horrible and there were stains on the comforter. 0/10, do not come here.
Business response:
Dear Brittany, We sincerely apologize for the disappointing experience you had during your stay. Your feedback about cleanliness and the condition of your room is deeply concerning and does not meet our usual standards. We appreciate you bringing these issues to our attention, and we assure you that they will be addressed appropriately. Your comfort is our priority, and we regret any inconvenience caused. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management
muy sucio y viejo terrible
Business response:
Dear Enrique, We apologize on behalf of our team for any inconvenience caused during your visit to our hotel. We are sorry we could not meet your expectations and understand the disappointment it may have caused. As cleanliness is our top priority, we take all feedback seriously and will address this issue with our housekeeping staff. We value your business and would love the opportunity to exceed your expectations and provide you with the exceptional stay we are known for.Sincerely,Hotel Management
Bugs all over the kitchen area and who knows where else. Could not stay there. Definitely does not look like the pictures or any other Extended Stay I’ve stayed at!
Business response:
Dear Rebecca, We sincerely apologize for the situation you described. Our pest control provider regularly services our hotel to maintain high hygiene standards. However, we will address this matter with them to ensure they take the necessary steps to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will give us another chance to provide you with the seamless and comfortable stay you deserve.Sincerely,Hotel Management
Roaches everywhere
Business response:
Dear Prince, Thank you for bringing this to our attention. We sincerely apologize for the unacceptable experience you had during your stay. The presence of pests is a serious concern, and we understand how unsettling this must have been. Please rest assured that we are addressing the situation immediately with our pest control team to prevent this from happening again. Your feedback is invaluable in helping us improve our standards, and we deeply regret falling short during your stay. We hope you will give us another chance ... read more
Worst Extended Stay I've seen Shower ran a constant leak, not a drip. Cabinets had severe water damage. Roaches. No hangers. One bedside light was out.
Business response:
Dear Guest, we apologize for the issues you experienced during your recent stay with us. Your feedback is discussed with our housekeeping and maintenance team to ensure rooms are thoroughly cleaned and inspected before allocating them to future guests. Although your experience is not typical, we have room to improve, and you are assured that we will. We welcome the opportunity to prove ourselves again as your trusted hotel while in the city.Sincerely,Hotel Management
It was smelly and there was mold all over the walls. The place was infected with bugs. They also charged me a $100 deposit. I’m not very happy with my stay there.
Business response:
Dear Rupinder, We deeply regret the challenges you encountered during your stay, including the issues with odor, mold, and insects. Your experience is unacceptable, and we sincerely apologize for any discomfort caused. We take this feedback seriously and are actively addressing the cleanliness concerns to enhance our accommodations. Regarding the deposit, Please know that your bank will take a few days to process it. At the same time, we are reviewing our policies to ensure clarity for our guests. Your satisfaction is import... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 3 star rating with 3,228 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.