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Extended Stay America Select Suites - Tampa - North Airport
- Hotels
- Tampa, FL
About this business
Location details
5401 Beaumont Center Boulevard, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Almost moved out Would not stay here again. The room wasn't very clean, bathroom was dirty, and lots of repairs needed. Lots of outside noise, you can clearly hear conversations in the parking lot, which happened well past midnight. The "free breakfast" was a joke, plain oatmeal or instant grits were the only choices. First morning there they had no coffee, second morning there was coffee but no creamer.
Business response:
Dear Drew, Our goal is to provide an outstanding stay for every guest; therefore, we apologize for your inconvenience. This is not the kind of impression that we want our guests to have. Hence, your comments have been discussed with the concerned departments to ensure we are consistent with our service delivery. We value your business and hope to welcome you back soon.Sincerely,Hotel Management
I will not stay here again. The bathroom had over 15 broken tiles in the shower, pieces missing under the faucet. Mold along the front of the bathtub in the caulk. The shower curtain rod was all rusted on the bottom side. The bathtub drain plug was chipped in 2 places. The carpet had a 6'' round burn hole in it also. I have pictures of all of this if needed?
Business response:
Dear Mark, Thank you for sharing your detailed review of our hotel. It was regretful to read your comments regarding the bathroom in your suite. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is unacceptable by our standards. We will address these issues with our maintenance and housekeeping teams to take the proper action to ensure every guest receives the exceptional accommodation they deserve. Thank you again for bringing your concerns to our ... read more
Nothing worst stay ever
Business response:
Dear Juan, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
Only good for a sleep. TV did not work. No one was available to help when I phoned the front desk
Business response:
Dear Jacob, Thank you for staying with us and sharing your experience. Please accept our apology for the TV's temporary issue and the lack of responsiveness from our staff. Unfortunately, maintenance issues arise from time to time, and we are sorry we could not get everything fully operational immediately. We are meeting with staff members to discuss this situation and reiterate the importance of impeccable customer service. We hope this isolated incident will not keep you from returning to enjoy a great experience next time... read more
terrible, trash every where,never come. stains on the floor and on wall, and there was a terrible smell of smoking or something else, and everything was broken. really bad experience.
Business response:
Dear Leysi, Thank you for being our guest and for the valued feedback. We are genuinely sorry for the cleanliness issues with your guest room and any oversight on our part. We understand how important it is to not only have a clean room but one that is also free of smoke. We have strict policies that prohibit smoking in some areas, so we appreciate you bringing this to our attention so we can address it appropriately. Once again, we are sorry for letting you down, and we hope to have you back for the seamless stay you deserv... read more
Frequently asked questions about Extended Stay America Select Suites - Tampa - North Airport
How is Extended Stay America Select Suites - Tampa - North Airport rated?
Extended Stay America Select Suites - Tampa - North Airport has a 2.9 star rating with 3,062 reviews.
When is Extended Stay America Select Suites - Tampa - North Airport open?
Extended Stay America Select Suites - Tampa - North Airport is open now. It will close tomorrow at 12:00 a.m.